Most popular post on this blog is about ipod touch wifi (here) and I would like to give you couple of tips and tricks how to troubleshoot your ipod touch wireless connection.
First what you want to do is connect to your wireless connection .
Click On Settings>WiFi>Turn WiFi ON. Make sure you are connecting to YOUR wireless connection , check what is the name of your ssid(wireless name) on your router.
Before you connect to your wireless connection check if your connection is secured or not. To do that follow, the steps above once you found your wireless.
If there is a LOCK image that means your connection is secured, from this point you want to get that WEP or WAP key from your wireless router.
Connecting to your wireless network with Ipod Touch
If asked for password enter your WEP or WAP key and click on Join button, wait few moments and then see if you are connected. Test with your safari browser.
Can't connect to wireless network?
Few things you can check:
Did you get an IP address from your wireless router?
Unplug the power from your router shut down your ipod touch. Plug back in your router first, then wait for 1 minute and then turn on your Ipod Touch.
You are not getting an IP at all?
Are you sure you are connected to your wireless router?
Does your router have MAC address filtering On?
Did you enter correct Password (WEP-WAP key)?
Few more things to check...
Does your homepage work?
Did you try yahoo.com google.com ebay.com etc?
How about your YouTube do you get any videos?
Visit Ipod Touch Forum For Troubleshooting WiFi - Post Question and get answer by others and me as well.
If all above troubleshooting steps did not work for you PLEASE email me at:
ilovetoargue at gmail dot com and I will help you get online.
171 comments:
As advised by Linksys I have altered my security setting for my router from WEP to WPA2 personal and the ipod touch still 'cannot find server' and clearly finds the wireless network OK with full signal. I have re-set all the settings on the ipod and tried manually to put in an IP address and have also spoken to apple who could not help. I don't know what to do next. Could the issue lie with my broadband provider?
hey mate, I've got the same problem as u. I tried the same things, reseting the Ipod, router etc. all the things that are mentioned in the previous topics, even changed my router for no passwords, runnin out of ideas what else to do. hmm is this caused by the channel on which my wireless network broadcasts the signal? I use channel 11 by the way. what's yours? Dodgey Ipod man. I will go to the shop where I bought it and and try find a solution, I'll let u know how it goes.
Yea I had the same issue, but i can garuntee that your broadband provider doesnt have anything to do with it. that is, unless you cant get anything in your home to connect to the internet. but anyways, ive tried using every WEP key my router genenrated, i dont have a MAC filter, and so im stuck. it would seem as though it was a DNS error, but i have no clue how to take care of it
I had the same problem today after getting my ipod, but strangely enough a firmware update fixed it, I have a linksys WRT54G and that did the trick. Give it a shot.
I've typed in the right password, and it claims I'm connected to my network, but it shows no signal at the top and 'can't find the server'
despite being connected to BT Voyager...
?!
I had the same problem as you all you have to do is change your security settings to wap. You probably have it set to wep. I am posting from my iPod touch now!
hi all, where do you put the WEP code?
i was having these issues too so what I did was turned off my router and modem and reset my router up like it as brand new. I put the cd it came with in and followed the instructions and qhwn I configured the router I didn't use a wep or wap and went unprotected on my router and now I'm posting this from my iPod touch I hope this helps
hey i had the same issues you guys have been having so i tried this. I went to my router and unplugged everything and unplugged the modem. Then i took the CD that came with my router put it in the computer and ran it like i just got my router and was setting it up for the first time. When it asked me about security settings i opted to try and go without them to see if it would work so after that the computer configured my router i turned my ipod touch on and was able to connect and safari youtube and itunes was working. i hope this helps.
Hi, I got mine working today on a older Linksys WRT54G V1.1 router. While I did update the firmware, I'm not sure that was the answer. What I think was the answer is to make sure you keep the caps lock (shift)key set when you are entering the 26 digit WEP key. So when you are entering something like C4F2ABC90... You have to keep setting the shift to being illuminated each time you toggle between numeric and charachter(sp?) mode. GLTA
Dave R.
Hi,I've keep putting my WEP key in but it still says incorrect passwork for wirless. I'm not sure if im puting in the right thing but can someone help me with my problem?
I had the same problem as you guys, and jumped through hoops trying to fix it. Called Apple, they took the iPod touch back and found a hardware problem, and gave me another one. THis one works fine. My advice - get Apple to replace your iPods. I still have trouble getting onto commercial wifi but it works at home without any problem.
My guess is the iPod Touch is a bit hit and miss as far as wifi is concerned - and there may be quite a few malfunctioning ones out there.
I bought an ipod touch yesterday and had similar problems connecting to safari/youtube to the ones listed here. Your blog post helped a lot thanks!
As advised by Linksys I have altered my security setting for my router from WEP to WPA2 personal and the ipod touch still 'cannot find server' and clearly finds the wireless network OK with full signal. I have re-set all the settings on the ipod and tried manually to put in an IP address and have also spoken to apple who could not help. I don't know what to do next. Could the issue lie with my broadband provider?
i haVE THIS PROBLEM BUT CANT HELP IT
When the ipod asks for your password, enter Linksys' "Encryption Key" (Accessable from the "support" tab of Linksys EasyLink Advisor) instead of the network's password. This worked for me, although I messed with the network password and all that WEP, WPA2 junk before this and it may have had some impact as well. GOOD LUCK AND DON'T GIVE UP!!
The last entry "When the ipod asks for your password, enter Linksys' "Encryption Key" (Accessable from the "support" tab of Linksys EasyLink Advisor) instead of the network's password. DON'T GIVE UP!!" worked for me too! I work in the software field so I tried everything I would have done for any other hardware or software. I uninstalled reinstalled the router. I download the 8.002 update from Linksys. I tried eveything Apple said to try. Upset Apple does not have this info on their website. Touch worked fine without security feature turned on but didn't want that. Glad I took the time to enter the encryption key! Keep at it!
I had the same problem. But I don't have Linksys and i don't have to have a password. It shows that i have a full wireless signal, but when i try to go to a site it says that it can't find the server. Any tips?
I use a Linksys WRT54G v5 router. I altered the security settings for my router from WEP to WPA2 but my iPod Touch still could not connect to wifi!
Next thing I did was to upgrade the firmware for my router. And this solved the connection problems!
Try it out.
I just got my I pod touch 3 days ago.
when i try to get on the web on safari it says "Safari can't open the page because it can't find the server."
im new to this so i siriously dont know what to do
I just got my I pod touch 3 days ago.
when i try to get on the web on safari it says "Safari can't open the page because it can't find the server."
im new to this so i siriously dont know what to do
Thanks for the this info. I followed the advice from above. Instead of entering the passphrase for my WEP encrypted password, I entered "Key 1" from the wireless security page from my router admin page. The router is a Linksys WRT300N. It works great.
My problem is more of a nuisance. I entered the SSID, the key, and my iTouch would connect to the router. I'd be surfing the net or be on iTunes for maybe about 5-10 minutes, then it'd disconnect from the router. Maybe 5 seconds later, it'd reconnect, only it would stay connected to the router for maybe a minute at the most before it disconnected again. It's quite annoying. Is this a problem with my iTouch or my router? Because during the times it's connected to my router, it can acess the internet. So I'm not quite sure.
@Anonymous(last): You have to upgrade your linksys router firmware or whatever router you have.
It's disconnecting because of it...
For me the hint about putting in the password using capital letter was what made the difference. Thanks. this community did much better than Apple's support page.
Had the same problem. it connected but did not get ip dns etc. the issue was to insert the wep pwd as hex (not asci) and worked fine -- use http://centricle.com/tools/ascii-hex/ to translate asci2hex if you like to ive a try. router -- linksys with wep encription
Go to Linksys and update your firmware to 1.52.5.002 it adds some stuff to help with the router compatibly.
Hey to everyone with iPod Touch Wifi Problems. I have just spent the whole day trying to sort mine out, and it was a very simple thing to do!! I grabbed the Touch as soon as it was @ 32BG, and was fine for a few months on a D-Link DI-524, until my power-out. Done all the resets but unable to log into my router. No mater what i changed at both ends, i kept constantly getting: "UNABLE TO CONNECT TO NETWORK JAMIE". I could login to my neighbors network quite easily if i wanted, and worked fine with no security settings! So called Apple back a second time, and a couple hours help form >>TIER-TWO<< apple support, we finally found that i was using the same network name with a different password, and the iPhone/iPodTouch is designed to remember your last settings for automatic connection! even after 2 Restores of the iPod! So if anyone has a similar issue, try pressing the: "IGNORE THIS NETWORK" button in your network name WiFi settings on the Touch, and this effectively clears the iPods auto settings, and start a fresh! The other ting i have found is that the Touch needs the: DHCP RENEW LEASE button tickled regularly, as advised by apples help page: TIPS WHEN USING WIFI. This wireless stuff is crazy man! Where is the Internet's 2.0? Hope this helps some. Jamie, Melbourne, Australia.
hey Ive had my touch for about 2 months. lately its been shutting down the Internet without notice. I would go to a website or two and it would black out and go to the front screen while I was in the middle of something. if anyone has a solution to this problem please email me at rocknrun18@yahoo.com. thank you
I was successfully surfing on the net with Ipod Touch.But then I changed the security system to "WEP" to play wi-fi with Nintendo DS.When I opened my IPod' Safari a message appeared "Safari can't open the page because it can't find the server.I checked my network settings,but it shows connected to ADSL perfectly! What the hack is going on with IPod touchs!!!??
i've tried everything to get my ipods safari to work and it just wont i've redone my p adress, subnet mask,router and DNS several times and still no internet. Also sometimes my router will show up blank what show i do. (my computer is windows xp)
I have been online the last 3 days looking for a way to get mt home wifi to work on my ipod. This is what worked for me. I found my router number and used it as my DNS number as well. It worked instantly. Hope this helps. let me know
This worked for me use your router number as your dns number hope this helps. your router number and dns needs to be the same.
I have the ipod touch and am able to connect to wi fi at work but cannot connect at home. I have a linksys WRT54G- wpa security, have removed security, reset, unplugged everything etc. and it keeps saying - cannot join network. Any suggestions for me? Going nuts here!
did you try changing your dns number to what your routeing number is. this worked no problems since then
chande dns number to the same number as your route number
i need help. it says something like (error cannot allocate memory) i believe it said domain error 12...any advice would be great!
I have a wireless modem through Aliant (Bell) in Atlantic Canada. And its great that they provide a wireless modem, but it is almost impossible to access the wireless on my iPod touch. I have tried everything i feel, thank god im switching back to cable rather than this horrible dsl. Any hints out there for wireless modem connections would be huge.
Hey. I've changed the wireless p/w from WAP Personal to WEP, and it still doesn't work. What I mean by doesn't work is that I can connect, but all the fields are blank. (EG. IP Address, Subnet Mask, etc.)
Help please.
I'm thinking about updating the firmware tomorrow to check if it'll work.
Also, my wireless worked sometimes before, like on and off. It also works at my friend's house too. It's kinda odd. >.<
can somebody just give me the
name :
security:
password
please i have no clue on what to do i have been trying and trying
I typed in my security password first and that didn't work so I typed in the WEP number and it worked!
I found this blog when I had trouble connecting my Ipod touch to my WPA2 personal wireless network at home. I have a Linksys WRT54Gv6 router, and after much effort, tried switch algorithms to "TKIP+AES". Worked right away. Hope this helps some of ya'll.
I've been bumming off of my neighbors Wi-Fi for months now, and all of a sudden its not working right. I think it may be a problem with my Touch, but I cant be sure, nor can I mess around with the router as its not mine.
I can connect to the internet, and the bars on top are all there. But when I go to actually load a page, after a moment I get a message saying "Safari cant open the page because it cant find the server."
I've had this problem before, but it usually goes back to normal after a minute. Its been a few days now, and it still wont work.
Suggestions?
Hi the internet on my ipod touch doesn't seem to be working either. Well i DO connect to the internet BUT when i try enterting safari or youtube the little blue icon disappears and i'm "unable to connect to the sever". Help please?
All that you need to do is follow these steps... I do not know why it works, but it does. I worked for weeks after the disappointment of getting my new iTouch just to find that wi-fi did not work. Just follow these steps to solve the problem...
* Go to Settings.
* Select Wi-Fi.
* Chose a network.
* Select the blue arrow next to the network you are connected to.
* Select DNS.
* Change the IP Address to 208.67.222.222
I have been EXTREMELY frustrated with this iPOd touch (32G)! I cannot get reliable connection to my home network! It comes and goes. I have restored the iPod, synced it, exported bookmarks to it, entered the network key, etc., last night it worked, today it wouldn't. then now it's working again! I thought Apple was suposed to ne soOooo reliable! I need to be able to count on this thing! Any one else have similiar issues?
Seriously guys - I thought my ipod internet was malfunctioning as I must have put the WEP code in a billion times with it just saying incorrect password. Then I realised you have to enter the letters in CAPITAL letters, and the default is lower-case. You have to hit the shift key before each letter entry! Worked for me.
"All that you need to do is follow these steps... I do not know why it works, but it does. I worked for weeks after the disappointment of getting my new iTouch just to find that wi-fi did not work. Just follow these steps to solve the problem...
* Go to Settings.
* Select Wi-Fi.
* Chose a network.
* Select the blue arrow next to the network you are connected to.
* Select DNS.
* Change the IP Address to 208.67.222.222"
This actually worked for me. This makes no sense but i dont care. I am also using my neighbors internet, so i have no control over their router.
Hi guys...
Thanks for the tips...
Upgrading the firmware for my linksys 54 immediately solved the problem !!!
Tks... Have fun with your new toys...
Ed_brzl
same problem with the wifi on my touch....all i did was reset my network settings and im back in business
I can't connect at all :/.
hello i got my ipod about 2 weeks ago and i only got wireless brodband a few days ago. its the newest ipod touch 2.1.1. everytime i go to connect to the internet it keeps coming up cannot connect??? when i click onto the brodband it comes up password i enter the essid thing cause that wats on the back of the brodband. still no luck. then when i went into brodband on the ipod and nothing came up no IP no router no dns???? PLEASE PLEASE help me!!!!!
my wireless wont even work i try to click on it in the settings and its not even clickable??????its really getin anoying....the wireless is like not even there its weird.....whats somthin i can try
my wireless wont even work i try to click on it in the settings and its not even clickable??????its really getin anoying....the wireless is like not even there its weird.....whats somthin i can try
You should try to see if you set DHCP Server to "on" in LAN section of your router configuration..
It worked for me. ^^
I just purchased my ipod touch.
Had trouble figuring out how to get the wireless to work. The info from apple is a bit sketchy.
This blog had me up & running in 5 minutes.
Thanks!!!
i've had my i-touch since april and my internet had been working great and today i updated it to 2.2 and all of a sudden my internet or youtube will not work..can someone tell me what i should do to fix this??
How do I find out what the password is?
I am also getting seriously frustrated trying to connect to my wi-fi at home! I previously managed to connect after a serious of attempts and it was working perfectly until recently. It now says it cannot connect and asks me to enter the password again and won't let me connect saying that 'it is not connected to the internet'. My router and internet is working perfectly at home. I have tried numerous things but still no luck!
Trouble: No WiFi addresses showing as being avaialble for my iPod Touch.
Solution that worked for me from Apple website:
Reset the network settings for your iPod touch or iPhone
In some cases you may need to reset the network settings for your device. To do this, choose Settings > General > Reset > Reset Network Settings.
Worked for me instantly!
Hi,I can connect to the web no problem,but the problem I have is.I can't go on you tube at all.it tells me to go online with iTunes, I can go on iTunes no problem but when I acces you tube it tells me the same thing every time:(. HELP ME plz.........wb
thank you so much
LIFESAVER
I have connected to my WiFi service but safari and other internet apps would no connect and says that it cannot find servers or connect to a certain address
please help.
the only thing that worked for me was assigning the touch a static address.
this is on a d-link router.
the touch would not grab an address from the router.
wep, 128-bit key. lower-case letters worked just fine. i didn't try typing it in caps. hope this helps someone.
if you need help assigning an address to your touch, well, google it. :)
I just got my iPod touch for Christmas. When I am at my house it gives me two networks most of the time. Both of these networks have the lock image next to them but they both show that I have wi-fi connection but when I go to Safari it tells me it is unable to connect with internet. Every once in a while i get linksys but that is only if I am in my room, I don't get it anywhere else. Last night I got wi-fi connection with the other two networks and I used safari and it was fine but today it is not working. I don't know what to do, is there anyone who can help me?
I have had my iPod Touch (32Gb "nd gen) since Christmas and had no problem what so ever connecting to my NetGear WNR854T router and using the WiFi functions until the early hours of New Years day. Having had my iPOd charging on my Sony dock system I undocked and tried to access my email, only to receive the message that there was no WiFi. Using my laptop to rule out the router being the problem I realised this was an issue with the WiFi in my Touch. After multiple resets (Network and full unit - including one where I thought it would never boot past the apple logo screen) from the settings screen my WiFi returned (who knows for how long though)...has anybody else had this problem?
I have had my iPod Touch (32Gb "nd gen) since Christmas and had no problem what so ever connecting to my NetGear WNR854T router and using the WiFi functions until the early hours of New Years day. Having had my iPOd charging on my Sony dock system I undocked and tried to access my email, only to receive the message that there was no WiFi. Using my laptop to rule out the router being the problem I realised this was an issue with the WiFi in my Touch. After multiple resets (Network and full unit - including one where I thought it would never boot past the apple logo screen) from the settings screen my WiFi returned (who knows for how long though)...has anybody else had this problem?
Thank you so much. I followed everything instucted and I got my iPOD Touch going.
:)
I have a wireless router, and it worked fine for a bit. but now it doesn't show up on my ipod. several other wifi networks do show up.
when i use WiFinder, i can see my network but it doesn't show its name. If i turn of security and leave it open, i can connect to it, but the ipod says its not connected to anything. it doesn't show up in the main menu.
Here is how to fix the problem, use your router's CD to turn off the security, and once that is done, go back into your router settings (192.168.2.1 or 192.168.1.1) and then turn security back on. It worked for my belkin and ipod.
iPod Touch 2nd Generation: the root cause of wifi connection failure.
My iTouch with latest firmware version failed to connect to my home wireless network. After checking the logs in the wireless router, I found its 802.1x daemon always rejects iTouch's attempt. Error message:
15:32:45 wlan0: A STA is rejected by 802.1x daemon - xx:xx:xx:xx:xx:xx
- where xx:xx:xx:xx:xx is the MAC address of my iTouch.
So the solution is to disable 802.1x daemon in the router.
802.1x is turned on or off in different combinations of authentication/encryption/pre-shared-key settings. My router does not support WPA-PSK/WPA2-PSK, therefore 802.1x daemon is always activated when encryption type is set to WPA/WPA2. Hence I downgrade the setting to Shared/WEP/manual-key, which disables 802.1x. After applying the change, iTouch connected without a single failure.
I did not crack iTouch's WIFI authentication system. It seems to me that the "greatest" firmware of iTouch 2nd gen does not coded well to support 802.1x authentication. It could be a bug of Apple.
If anybody had hardness in iTouch WIFI connection, the Apple tech support guy always suggests to try your luck by turning your iTouch or router on and off. That's mojo, not computer science. :-) I'd suggest: check your wireless router manual, find the right combination to disable the 802.1x authentication daemon. That's the once for all solution to end the pain.
I can't seem to connect to WiFi anymore. It worked 2 days ago then just stopped. When I go to WiFi Networks it can't find the networks that are there. I know the WiFi itself is fine because I can get on it with my computer. This isn't just one network that isn't working, I can't get on any network. At first I thought it was the router but then I realized only my ipod touch was having the problem. Any ideas? I would love the help.
Thanks
D
And after you turn your iPod Touch and your router off a kazillion times, then what? Funny thing, my Touch used to connect with no issues.
my ipod says "safari cannot open page because it is not connected to the internet." But it is connected to my router
hello
I just bought an ipod touch 2nd G yesterday, and im unable to connect to the home wireless network.
The ipod finds the network, but it wont connect when i've put the wep key. So i disabled the security, so that it connectd without password, but still it says "unable to join the network".
Im not used to these things. Where is the renew lease button? Do i have to fill in all these to connect : IP add,subnet mask, router, DNS, search Domains.
PLease help
I have a WRT54GS v3 with latest firmware. With our 16 GB iPod touch, we have also had trouble connecting using DHCP. So, what
has worked is using a Static IP
address on our home network, and
using 1 of the OpenDNS IP addresses.
Now we can reliably connect at home.
I don't know if the problem is an overly fussy DHCP client on the iPod touch, or a non-standard DHCP server from the linksys side (but both a Windows Vista laptop and Windows XP laptop connect fine).
Whichever, you'd think that linksys (Cisco) and Apple would try testing their stuff together once in a while (some of these comments go back two years!).
My man I owe you a beer.
THANK YOU. I tried all heaps of other stuff, the resetting the router and modem did the trick.
As someone who loves his gadgets, I hate to admit stuff like this always happens to me, you are a Saviour.
I don;t know how to get a wirless connection to get on youtube.
ipod1stgen,
turned off modem , turned on modem to make safari work again, all the other stuff(settings)were fine, in response to safar1 can't connect
I love you man! I played with this for 3 hours straight and then did the power off everything and tried connecting with other network (not the one it found), used wap as security option and it worked! Thanks so much. :)
"the Apple tech support guy always suggests to try your luck by turning your iTouch or router on and off. That's mojo, not computer science. :-) "
Well actually, it's not mojo. Sometimes resetting the hardware allows buffers to flush and corrupt memory to clear upon "reboot".
For what it's worth, I've got a computer science degree and have been an IT consultant for 20 years and sort of "forgot" this simple little fact. So for the past day or so have been fighting with my iPod and router... changing settings and addresses on both devices (iPod and router) to no avail.
This morning, a simple shutdown/restart (hold the power switch for a while) of the iPod solved the problem! Back on wireless again :-)
"When in doubt - reboot" Really is not such a bad thought.
I had similar probs with my 2nd gen iPod touch and NetGear router - full strength signal, padlock icon, IP address and subnet mask populated (router and DNS blank), but the no connection error message in Safari.
My router was using WEP encryption with key index #4. It doesn't seem that you can switch the iPod wifi to use any other WEP key index unlike my laptop or PS3. I guess it uses key index #1 only.
My resolution was to log in to the router (using the ethernet cable) and under wireless settings, change the WEP key from key #4 to key #1, apply and restart the router then update the laptop to use that key index.
I kept the actual 26 char key the same so no need to forget the network and re-add.
After a Renew Lease on the iPod, the IP address, subnet mask, router and DNS were updated. Router and DNS populated with the router admin IP address 192.168.0.1
If having connection issues and using WEP, its worth checking the key index of your wireless network is set to index #1.
Thank you so much for your help. I spent about 45 minutes on the phone with Linksys customer service only to be told "I really don't know that much about the iPod touch, you'll need to contact Apple". I was so frustrated. I followed your instructions and within about one minute my iPod was connected to my wireless internet at home!!!
okay i just got a touch and tried using the wi-fi at my house it was locked so i got the wep key from my router everything checked out good but i still can't use it like i go to safari and it says not connected to browser and youtube the same thing i've been searching everywhere for a little help but no
can someboday please tell me their name and passowrd for their ipod touch?
You guys are awesome. I followed the instruction:
* Go to Settings.
* Select Wi-Fi.
* Chose a network.
* Select the blue arrow next to the network you are connected to.
* Select DNS.
* Change the IP Address to 208.67.222.222"
Then I retyped my password in and it worked. Thanks!!
Hi people - Just want to say that If your I pod touch is not poputlating the DNS# and subnet mask# and cannot connect to the internet. YOU need to upgrade your FIRMWARE for your router. I use a linksys Wrtg54 and became very frustrated after talking to linksys, Apple, reading post about changing IP ect. I upgraded my firmware and it connected right away.
I configured my D_link DIR-615 router this way to connect with my Ipod Touch
WPS disabled
Security Mode: WPA Personal
WPA Mode: Auto (WPA or WPA2)
Cypher Type: TKIP and AES
Instructed Touch to forget the network I am connecting to,
back out and go back to network, enter password or key on the Touch
I believe the cypher type has been much of my trouble, however I am an amateur at this stuff.
Hi, I bought my ipod touch first gen summer 08. the wifi worked amazingly untill about december or january 08, it will connect anywhere else but my home network. it shows im connected my IP is in the DHCP option, everything says im connected but when I go to google or something it says that " safari could not open the page because the server stopped responding" please help me, by the way if it helps my laptop works fine on the network
hey guys.
im having trouble with my wi-fi connection. my ipod touch says that the internet is connected but when i try to use it, it says it isnt. can anyone help me?
I tried lots of the usual fixes. Like resetting the ipod touch (2nd G)network setting etc etc. After spending far to much time on this I then upgrade my firmware on my Linksys wrt54gs, and hey presto I can get wifi again on my ipod..
thanks, powering off my router and ipod touch worked!
:D
my ipod connects to my wifi and i get the i.p adress but the internet doesnt work i dont know how do do it and apple have set up nothing to help
After an hour of messing with my Ipod Touch, all I needed to do was update the firmware on my router and boom everything works and I am so very happy.
I have had similar problems as described above and can add this experience:
When using WEP, the ipod does not ask for which key is being input(1-4) and it does not like ASCII generated keys. When I tried to play with the WEP settings, it would just assign itself a FAKE ip address and not work.
When I reset the Dlink back to basic WEP and input a HEX key it would work again. I learned this as I was trying to get WPA running. In the process I manged to get the ipod going with WPA2 but my old Linux machine with the Cisco 80211.b machine wouldn't play - in the process of running permutations to fix the ubuntu machine, I broke the ipod connection and figured out the above.
I have also had problems connecting to my friends house - I couldn't trouble shoot there because he didn't know his cable modem admin p/w but I suspect a similar key-type problem. my 2c
@marshdaveh
same problem as all of you in settings under wifi it shows that im connected but i cant see the signal bars on the top of the screen.. please help me figure out how to get the signal bars to show back up..
Hey,i don't really know what's wrong with my ipod.everythings working ok,except when im trying to open friendster,it wont open,telling me that the connection was lost,but when i open other sites it would open except for the friendster site.what do you think?please help.thanks!
Ok, so im only 15 so i'm not really with all this stuff. I have d-link internet connection, i can use wireless with my laptop and my ipod connected to an unsecure network. My ipod comes up with the wireless sign at the top with full signal, but when i try and go on safari or youtube it comes up with 'Safari cannot open the page because it is not connected to the internet.' Everyone keeps talking about Wep but i don't know how to find that code. On the wireless on my Ipod it comes up with the IP Adress and Subnet Mask but it will not come up with the router etc. The IP Adress and Subnet Mask also dissappears after a while. If anyone can help it would be appreciated.
Hey marshy, ive also got Dlink and i can't get the correct settings for the wireless. My ipod works on random unconnected wireless networks but not on my own.
I'm having a bunch of problems with my ipod touch.....1st things 1st. I am not a techy type of person so ya....I can't seem to connect the wireless network(linksys i think)to the newest generation of my ipod(4th?).I have no clue what a WEP or WAP password thingy is or how to find it! I'd rather not go out and buy a $40-$50 router....(i'm 12 can't go anyways)
I read some solutions others gave but they don't seem to help me. One more thing if you do reset the router would it reset everything on your computer or laptop? Plzs reply back soon :S :S
How do I connect my IPod Touch to my home Wireless Network?
I just got an iPod Touch and I am trying to connect it to my wireless network. I am using a Linksys Wireless-N Broadband Router. The router was using the highest security setting, WPA / WPA2. It recognizes my home network and I tried putting in the password 3 times and the Itouch says "cannot join network". Currently, I have the security turned off and the iPodtouch works fine, and connects to the internet. What could be wrong?
Thanks Dude---If I had an "Easy" button I'd stomp on it---great to have people like you online!
I have an Ipod touch and I got it in december last year and all the wifi was fine and then I took it to salou (spain) and when I got back after having it switched off the whole time it wont work now and I have tried everything! do you think I should call apple and ask them what the think it is? thankx or any suggestions?> x
ive been having a problem just recently with my ipod touch. ive had it for a long while now and its never had problems connecting to the internet at any location that has been unsecured until now. i would always go on at home, but i just returned from a long trip without wifi. now it will say its connected to NETGEAR (my network), but it can't open safari or facebook or anything because it says it has to internet connection. the little symbol that shows how well youre connected goes on and off, and even when its showing up im still not getting online.
why is this happening all of a sudden? i havent changed anything about my home network, and ive connected other places fine, and some places are just like this now.
help?
my router is SpeedStream and until our server went down due to a storm i never had problems. then the server went down and so my iPod internet wouldnt work. OUr server is up and running again but my iPod still wont connect to ANY networks. the only option to connect is "heaven" and its password protected and not my router id. what do i do?!
ok i read lot of the comments but still not dice with my wifi
so i go to settings thn my network wich has a lock thingy so i tap the blue arrow and at the bottem it said password so i typed in again and im good it gave me a chek mark by the network name but then i look at the pass word again and it is not there and it still wont let me go on the internet :(
I'm having problems with connectiong to the wifi. It says theres a connection and everything but the little wifi icon is not appearing at the top of my ipod ? wich means it wont connect ? i've tried everything but its still not working ! Any ideas anyone ? if so email me on wee_rangers_chick_kerri@yahoo.co.uk
Thanks i'd really aprecciate it !
My Ipod touch has the wifi coneection, but safari doesnt load. It just says the server stopped responding. Can you please help me so i can use the internet. Thank you.
Thanks! I read through the (lengthy) chain and tried a combination of selected solutions:
- Entered the iTouch's MAC address in the Philips router
- Cleared the connection on the iTouch ("forget the connection")
- Used the first of my four WEP passwords
- Entered 208.67.222.222 as DNS.
It worked immediately. Thanks to all who contributed!
everytime i tap on my network it says unable to join. plz help me!!??
Thank you very very much! I kept trying my router and internet passwords and could not figure out why neither worked! None of my websites- Apple, My internet provider and Netgear had anything about the wep key as a password!!!!! My internet provider was clueless when I called them for help. It worked!!! So simple!
THANK YOU!!! I didn't realize I had to enter my WEP key... I searched the apple site and couldn't find anything to help me, I'm glad I found this site!! Thanks again...
Heres something you might want to try for all of you that just cant connect.
Even if the touch sees the connection, you might have your router set to be using wireless N only, or some other setting that your touch wont be able to use.
I had this problem tonight. Went through all the settings, put in the passwords many times, and it still would not connect.
It did connect when I reset the router to its default settings, with NO security, but as soon as I put in a password .. no go. I fiddled with it only to remember that yes, while my Macbook can run with Wireless N, the ipod touch can only use wireless G.
After changing that setting in my routers setup, everything went back to normal. Whew. Hope that helps someone.
Just saying thanks! I would never have realised I had to enter the WEP key as the password. Worked instantly!
I have tried many if not all of the tricks mentioned in this blog and I still can't get my brand new 32Gb iPod Touch to connect to my home WiFi. I am confined to using 128-bit WEP encryption. I have tried the following: (1) entering the 26-digit hex code, with and without a dollar sign at the beginning, (2) entering the pass phrase - even changed it to be exactly 13 characters using only a-z, 0-9 - and tried it with and without the dollar sign at the beginning, (3) entering the 26-digit hex code in all caps versus lowercase, with and without the dollar sign at the beginning, and (4) a firmware update to my Belkin router (in combination with all of the above). NO SUCCESS. Two Apple technicians tried to help, but gave no helpful suggestions (I don't think they knew what a hexadecimal code was, so that time was wasted). I tried adding my home network as a new network and selected "WEP" under "Security" and still no luck. My iTouch will connect if I disable encryption on my router, but I do not want to run that way. I also do not want to buy a new router just to avoid using WEP encryption. Does anyone have any suggestions for something I may have forgotten to try?
The games on my ipod touch don't work anymore.Also every single game from the app store when I try to download them say they are not compatible with my ipod has anyone else had these problems and know how to fix them?
Thanks.
Alright, so I have an iPod 3rd generation (I think) 32 gig touch. And so for a while I was having problems with it until I maually reset it. Then it worked fine until recently it won't connect with anything at all. Not Safari, Youtube, App Store, or Facebook. I did the step to turn it off and turn off wireless router and still having issues :/ any ideas?
so for some reason, i can't use my wifi after 10 pm. but in the morning when i wake up, i can use it again. is this some parental control or something? how can i fix it? i'm using the wifi on an ipod touch. the wifi works perfectly fine on a regular computer but it doesn't work on my ipod during those certain hours. can someone please help me?
Ok well i have an ipod touch.I can connect at my house.When i was at my friends house on friday i connected there.Now i'm home and i cant get it to connect at my house.help???
gahh i want to throw my itouch out the window!! for some reason the wifi stopped working so i went to settings and did the thing you said; reset the settings or whatever. i did that and nothing happened, actually, now when i go to settings, where you used to be able to press wifi and then be taken to a screen, you cant click on wifi, its gray and shaded out and i cant press it. i have restored my ipod to factory settings 3 TIMES IN THE PAST 2 DAYS!!its driving me crazy! any ideas??!!! thanks
I HAVE THE SAME PROBLEM. my wifi is greyed out too! ive checked so many places on the internet, and it seems a bunch of people have the problem with the wifi being greyed out.
effing apple. by now i figure theyd have a remedy. GAH
when i try to connect to the wireless router that i have it says Unable to join the Router but i put in the password word perfect pls help.
:D ty
This advice worked for me, thanks a bunch!
I was messing around with securing my router today to WPA2 Personal (a Linksys WRT54G v2.0) to add security to my network. I decided to make some changes to the wireless settings thinking I was doing good things. Having a few other wireless signals in the area I thought it prudent to change the broadcast channel to 11. My iPod Touch 2Gen would not connect even after making it forget to original network settings. Changing the broadcast channel back to 6 connected everytime without a hitch, I guess it doesn't like the other channels. Just wanted to add this as another part of the equation if you still have problems working with the other posts here. Hope I saved somebody a little trouble down the road.
I decided to secure my Linksys WRT54G v2.0 router today (finally). While in the settings I decided to change the broadcast channel to 11 from 6 due to other routers closeby. After following tips here, I made my iPod Touch forget my original wireless settings I still couldn't get onto the network with the new security enabled. I decided to try changing the channel back to 6 and connected right away. I hope this helps somebody save a few minutes trying to figure out what's happening, apparently, iPod Touch doesn't like to play on channel 11(?). In addition to the good suggestions already on this page, I hope I was able to help at least one person as a way of paying my dues to the ones here that headed me in the right direction.
I have the same problem. i got a 16gb ipod touch. Im not sure what im doing wrong. i go to settings. wifi. clicked linksys. and when i go to try the safari or anything to do with wifi it says undisputed arguement. or connect to internet
I need help, What If you are using MyWLAN on ur laptop and using that internet stick thing?
plz reply on my msn:
Im-Rich69@hotmail.com
copyand paste and plz reply
how do you update router firmware? I have a 2 wire wireless modem. Thought I had a clue. Am now clueless and agitated. Am getting the message "invalid argument" whenever i try to use safari,etc. symbol in upper corner indicates i am online. Just got the ipod touch 3.0 today - not sure what's going on, but it is irritating! Thanks for the great posts - glad i'm not the only one with these issues! :) charlotte
I have a son with the ipod touch. When we activate the wireless feature of the touch it crashes the linksys router causing me to have to reinstall the router. Does anyone have a fix for this?
Just bought the iPod touch two days ago for my wife...
The trick to get 64-bit WEP working on a Linksys BEFW11S4 was to place a "$" dollar sign in front of the 10 hex digit WEP key #1
goofy - and I assure you this is an Apple specific issue... nothing like any other wireless product/vendor I have worked with as a networking professional
this did not help me at all. What is a WEP or WAP??? someone help me because i cant do anything without wifi.
The first day i got my ipod touch, I was connected to a wifi named LINKSYS. I dont have any wifi software at my house, so it must of came from somewhere else. the connection was insanely fast, and it worked very well. as I was surfing the web last night, things started getting funky, and i went into settings to make sure linksys was still my chosen wifi, but its not even on the list of wifi to choose from anymore. does anybody know why LINKSYS has all of the sudden disappeared? send me an email at misteradamjoy@live.com : that would mean so much. thank you.
aaaaaaaaahhhhhhh this is so annoying my ipod touch wont connect to wifi at all the router wont even pop up!
the only way to get wifi is to stand at least 2 inshes away from the router
PLEASE HELP!!!!!!!!:(
How to solve the annoying problem
for linksys wrt 120:
1) Go to firefox/Internet Explorer
2) Type in the ip address of your computer
2.1) To find ip address
- go to start--> all programs --> accesories --> command prompt --> type in "ipconfig" ...there you will find your ip address
3) Type in that ip address (eg. 19X.16X.X.X -|X could be any number) as you would a website
4) You will be asked an username and password
4.1) Your username is "admin"
--Your password is the one you made up during the installation of your router (this may be the hardest part of the process ><)
5) Go to the "Wireless" tab, then underneath you will see a "Wireless Security" option. Click on that.
6) You will see "Security Mode"...etc..
6.1) On the "Security Mode" option make sure it is "WPA2 Personal"
7) Change the "passphrase" to the password you entered to access this webpage
8) Click on "Save Settings"
9) You will see another option under the tabs called "Wireless MAC Filter". Click on that.
10) You might see disabled or enabled. Make sure it is DISABLED.
11) Click on "Save Settings"
12) Turn off your ipod touch. I assume you know how this is done.
13) Turn on your ipod touch. I assume you know how this is done.
14) Enter your info anywhere...Safari...the wi-fi options...etc
14.1) If you still have problems...calm down
14.2) I read something about holding the middle most button on the router itself for 10 seconds...so try that
15) refer to (6.1) Change the Security Mode to "WPA Personal"
16) Click on "Save Settings"
17) Try entering info on itouch again
18) Hopefully it works and you can breathe.
19) Have fun and download your heart out from itunes.
THANK YOU!!!
I was having problems with my son's Ipod touch not being able to connect to the internet. In one of the posting is recommend to upgrade the software on the wire router, which I did on my Linksys Wireless-G BroadBand Router
WRT54G Version 5 and this work.
Thanks
Couldn't connect to my own network after we redid our network. I have a Belkin router. Instead of typeing in our network password, I typed in the 26 number/letter passcode that is in on our WEP security. It worked.
My daughter's iPod touch simply won't connect to my netgear router/gateway while the router enforces 128-bit WEP encoding.
The "passphrase" doesn't work. The 26 character hex key-1 doesn't work, with or without a leading "$" and whether the alphas are upper or lower case.
It works just fine with security disabled on the router/gateway.
Everything else on the local network works just fine. Many people come and go, their devices all work just fine.
No, I am not ready to force the several dozen other visitors whose devices are working just fine to change over to WPA that they may or may not support.
In short, Apple has sold my daughter a piece of hardware that works ONLY when the entire world is willing to do things "The Apple Way".
Sorry, guys, but APPLE IS EVIL. This kind of garbage is why so many people hate Apple, no matter how much glitzy hype, fancy stores, and movie product placements Apple buys.
These devices DON'T WORK.
oh my gosh, this actually worked for me. thank you so much :-) the IP adress wasn't showing, & i followed the instructions. but when i clicked connect it still wouldn't. i had to enter it manually. which is still good cuz i had to do that before this happend. if you clicked forget this network like i did, do what the thing says about the IP adress not showing. thank you so much! i appreciate the help. :-)
-computergeek. :'D
For all you guys who are still having problems..
The trick to get connected is very easy!
On your router wireless settings page, put MAC filtering ON. Then add the wi-fi mac address of the itouch in that page, and save.
Now you'll be able to connect without any problems, with or without password!
Good Luck!
Okay, I tried everything, read all of the comments on this forum and finally figured it out. Are you ready? I reset my router(which is on signal 6) to manufacturer settings. Put the disc in it came with.Then went through basically putting all the old info in like password and ssid, anyway the only difference i did was set it to a WEP Key. it has a 26 digit code, just use the one it gives you. It's still gonna give you security but not to the point where it won't let anything in. I have a psp, ps3 and the ipod touch was the only one that couldn't get through when i was using a WPA key. Now it does and I love it. It's works.
I have a problem with my iPod. I have wifi and I can do everything I should be able to do (go on websites ituns and the app store etc.) I receive mail too but that's all I can do. I have tried multiple times to send mail and they all couldn't because 'sender address is invalid'. Why won't it work!?!?
OK GUYS I FIXED IT PERFECT!!
so if u have the linksys upgrade your firmware asap it will fix ipod touch or iphone not connecting to router wifi, i just fixed my wrt54g router..
http://homesupport.cisco.com/en-us/wireless/lbc/WRT54G?referrer=www.linksysbycisco.com
After downloading this go to your browser, on the address bar type 192.168.1.1 then go to administration then go to firmware update then find that file u downloaded and the click then it will reboot the router and THERE YOU GO ITS FIXED. HOPE I HELPEF
Thank you Jamie from Austrailia!! I clicked on, "forget this network", and retyped in my password and my wifi's working great now!!!!!
Normally i can automatically connect to the internet on my ipod anywhere in my house, when i left home thismorning it was working fine, but tonight something is wrong. when i go into setings > wi-fi my network comes up will full strenghth connection. Yet when i open safari the screen goes shadey and it says 'connecting...' and does this for ever. Then the connection will just drop out. Does anyone have any ideas as to how to fix the problem? The internet works fine on My PC and partners laptop.blenucki
My issue is that when i am fully connected to the wifi on my itouch, half the time i cant get on the internet. It's really frustrating and iv tried reseting it, restaring it, and renewing the data and nothing worked. Anyone else have this problem and can anyone help?
Read this page, and have this tidbit to add.
The Touch shares it's WiFi antenna with Bluetooth radio.
It is recommended to turn off the bluetooth for better wifi, and vice versa.
Hi everyone. I'm so frustrated! In settings under the wifi section, it is completely grayed out and says "no wifi." I've reset the network settings many times but have come to no resolve. Any tips? Help!!
Wow resetting the router and then waiting a minute actually worked! I didn't expect it to as I didn't see any reasoning behind it, but then again I don't know a lot about this sort of stuff so I tried it anyway, and now my iPod can connect to the internet again. Thanks!
hey i need help tryed all that and its still not working
My office has 2 wifi, both using same model of router and same settings, but my ipod touch could not detect one of the router but ok with the other router. The trick here I found is the SSID should not have space between words, you can only use underscore to replace space. After I change the SSID, I could detect immediately, though I don't understand still!?
Hey i need help i have an ipod touch 2nd addition and i click on my wifi network connections and it doesnt find any at all it used to until i upgraded the software. i tried everything and i surely dont wanna pay for a new one can anyone help me Please!!!
I have an ipod touch and the wifi doesnt seem to work at all... it doenst find any networks available eversence i upgraded the software. can anyone please help me!
thank you thank you thank you....easy to understand instructions that WORK! You are wonderful!
I've loaded the update to the software, changed security to WEP, WPA and even turned off all security. It always accepts the password when security is on, but safari either says cannot open the page or says connecting.... and never comes back. I tried to push the reset on the router. I clicked on forget network. I think I tried all tricks in the site and nothing works - not even taking all security off. It finds the router name but won't connect. I can connect to neighbors wireless when outside. For the love of god, connecting the ipod to the internet at home should be easier! I have netgear MR814 v3 router. any final suggestions?
Just thought I may be a little helpful to the Mac users. I spent countless hours trying to figure out why my ipod said that I was connected but still had the pad lock symbol after entering the correct password. Might I add I am using a broadband-to-go air card from Virgin Mobile. What I did was simple...I opened my system preferences, clicked on security, clicked on firewall, then I (your choice) clicked on set access for specific services or applications then added safari. Wahlah! This was easy. I'm not sure if this will work with Macbook Pro, or any other apple devices, but it is worth the try. If you choose to you can select to allow all incoming connections. to each his own. I hope this was helpful.
The WRT54GC firmware upgrade did the trick for my IPod Touch. Thanks to everyone for their posts.
Doing the "forget this network" thing worked great! Thanks.
Along this same line - ever hear of a problem where only one Ipod Touch will connect to a home wifi at a time? We have 3 Ipod Touches, as well as a laptop. Each Ipod Touch works just fine and will connect individually, but if one is connected, none of the others will until that one is turned off. Using a linksys router, model wrt54g
I just got my first Ipod touch, and I am not used to it at all. I tried to connect it to my secured internet, and it "joined" after I entered in the password. But when I try to go on anything involving internet on my Itouch, it does not work and says "not connected to the internet." When I go to the settings, it says the Wi-Fi is connected and there is a check mark by my internet name, but it still will not work. When I go to my friends house and connect to their secured internet my Itouch goes on the internet just fine. It just happens at my house. I need help :/.
-Lexi
I just got my first Ipod touch, and I am not used to it at all. I tried to connect it to my secured internet, and it "joined" after I entered in the password. But when I try to go on anything involving internet on my Itouch, it does not work and says "not connected to the internet." When I go to the settings, it says the Wi-Fi is connected and there is a check mark by my internet name, but it still will not work. When I go to my friends house and connect to their secured internet my Itouch goes on the internet just fine. It just happens at my house. I need help :/.
-Lexi
Okaay well, i have my ipod & it was working totally fine when i first got it & like some weeks passes & one day my wi fi just didnt wanna work at all. now i have wi fi and everything & it is conected but when ever i try going into the internet on my ipod or on my textfree it says "can't seem to get to the data network right now. Please make sure you have wireless access to the internet and try again" & i don't know what to do anymore.
Please help
So it says i'm connected to the internet, but everytime i try to go to use my apps or the internet it says "invalid arguement". i tried turning it off then back on after a few minutes and re-entered the ip address but it did the exact same thing.
FIGURED OUT THE SOLUTION!!! go to Settings > General > Reset > Reset Network Settings this will do the trick for those of you who get the wifi icon at the top by "iPod" but not getting on the internet
This worked amazing!!!! Thankyou very much!!!
-Boo
Thanks for posting this, and many thanks to Jimi:
"Jimi said...
I had the same problem as you all you have to do is change your security settings to wap. You probably have it set to wep. I am posting from my iPod touch now!
December 26, 2007 6:20 PM"
Every time my kid gets a new device I go thru hell, lol, until I can find a way to connect it.
Done!
hi! it worked! thanks! big help!
heeeyy.
I have D-Link DIR 601 and my iPod touch doesnt want to connect to the router wireless. I have the network name but after, it asks for the password .. where do you find the password? I can't find the WPA key password. Please give me every detail. Cause im not a techy person .. My router is secure, but how do you get the password? Is there a folder in my documents that shows my password, username, etc. of the router??
i gt the ipod touch 4 gen hope ome of the 2nd gen commnts work
The below worked for me!! Than you so much!
Anonymous said...
Trouble: No WiFi addresses showing as being avaialble for my iPod Touch.
Solution that worked for me from Apple website:
Reset the network settings for your iPod touch or iPhone
In some cases you may need to reset the network settings for your device. To do this, choose Settings > General > Reset > Reset Network Settings.
Worked for me instantly!
December 20, 2008 11:53 PM
The first time you connect with WEP to the Ipod 2nd G it gives a large window where you type the paswrd and it works. Later it dowsn't connect but a smaller window appears - you can't type in the paswrd, it doesn't work. I normally leave it for a while, restart the Ipod and eventually the large window appears again and it works.
Maybe you guys should stop trying to connect to your routers with it automatically retreiving settings such as DNS, DHCP Settings..
When you Clear Settings it wipes out old or bad automatically retreived information. Possibly due to when your iPhone/iPad/iTouch connects to your router for the first time it automatically assigns you an ip address and when your devices tries to connect to your router it tries to use the same first one, when your router flushed its DNS/DHCP Settings and assigned a new ip address.. not that this is the problem, but an example. I dont have a iWhatever but I keep my brothers network that has an iPhone 4GS and iPad connected and never has issues, because in the router i looked at the iPhone and iPad MAC Address (with MAC Address, no 2 devices are made with the same addresses so it's secure.) and assigned a permanent LAN Subnetted IP (192.168.001.00x) so when device w MAC address xx.xx.xx.xx.xx.xx connects, assign it to ip 192.168.001.00x). i gave my sister in law the DNS and DHCP Server Address and the iPad and iPhone's default IP Address and told her to enter them in the connection settings (If you can I'm sure she did). This way, Connection Settings are consistant and only need reset if you change them... Never had a problem connecting any device to a wifi except for a Nintendo Wii using WPA2-PSK. Fuckin thing just didn't work, changed to WEP and fine. WEP 104/128(same thing)-bit has a 26 character key of HEX digits (0-9/A-F) so thats pretty secure. i have seen some routers able to go to 256-bit but most devices dont support WEP codes that long. i think the Wii only supports 40/64(same thing)-bit 10 character HEX WEP code. Even still a brute force attack on a 40-bit code (10 digit isn't really 64-bit, it's 40-bit plus the 24-bit initialization vector, just as 104-bit plus 24-bit is 128-bit. you don't have to worry about setting the init. vector). I think it had to be a bugged aged firmware with the router. updated firmware and WPA2 worked fine in both AEK and PSK modes.
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