Wednesday, October 17, 2007

iPod Touch Wi-FI (Wireless Issues)

I checked apple discussion board for ipod touch saw many wi-fi questions. So I thought this is not a trick but it is a tip on how to setup your ipod touch for wireless.

First ask your self do you have secured or unsecured wireless connection?

If secured:

1. Go to Settings
2. Go to Wi-FI
3. Click on Your Wireless
4. Punch in your WEP key
5. Connect to it.

If NOT Secured
Follow all steps above except no.4

If you have problems connecting with your Ipod touch to your wireless please comment bellow and I will resolve your issue by answering as well. Or email me ilovetoargue at gmail dot com

UPDATE 09/11/2009: Please check this post:

Great Tutorial by MWD

Ipod Touch WiFi (Wireless Troubleshooting) Part 2
Ipod Touch Wireless Problems

Visit Ipod Touch Forum For Troubleshooting WiFi - Post Question and get answer by others and me as well.

716 comments:

1 – 200 of 716   Newer›   Newest»
zergcraft30 said...

I buy my ipod touch, it was working perfect but i don't now what happend that the safari doesn't connect to internet and my wi-fi detect my wireless. when i go to safari and i put Google it said Safari can't open the page because it can't find the server. if you can help me i will appreciate

iPod Touch Tricks said...

Go to your ipod touch wireless settings chose your network and right beside there is button looks like ">" click on that check the dhcp what IP are you getting? do you get any ip? if you do your ipod touch should work with wireless no problem. What error message do you get when you open browser?
Does your youtube work?

Anonymous said...

I got my ipod touch, i brought it home and tried to set up my wi-fi, it said it was locked and i needed a password. so i typed my password in and it connected. it says i have full internet service up at the top, but when i try to use safari, youtube, or the itunes store it just says it can't connect. help me

ProBlogger said...

Go to your wireless router and see if you can view your ipod touch, just to check if you are really connecteD? sometimes it will show you are connected but it's not. Which password are you putting in? I hope it's from router and its 26 characters long fyi.

zergcraft30 said...

Thank you for your help i try to do all that but it still doing the same. the only solution was restore my ipod touch, and after restore it's working very well my wi-fi

ipod touch tricks said...

Have you hacked your ipod touch? That might cause why it didn't do it. Anyways I am glad you got things working!!!

morena said...

Hello,

the ipod it's working perfectly, but the wi-fi won't connect. I go to setting, put the password, but then says: Safari can't open the page because it can't find the server.
Even in a wi-fi spot, when the password it's not requested it doesn't connect. I don't really know what to do, please help!!

iPod Touch Tricks said...

@Morena: Try one of the wifi tricks that zergcraft30 commented, he said to reset the ipod touch and then try again. To reset your ipod touch just go to settings i bet you will find reset button.

Shambhu said...

i have the ipod touch , i have created a wireless network in my house using my laptop and it works really well with all my devices at home except my ipod. whenever i try connecting the pod to the comp, it says connected in on the comp but in the ipod it says unable to connect to the network. When i view the status of the connection on the comp, it says that it is sending but nothing is being received. HOW THE HELL DO I MaKE THE POD CONNECT TO THE NETWORK?????

ipod touch tricks said...

@Sambhu: You don't get connection from your pc you get it from your wireless router. So check wireless settings

Shambhu said...

i tried connecting my ipod to the wireless network in my home, and it connected. but from the next time i connect to the same network, it says unable to connect to network. pls help

Anonymous said...

I can only access wifi without WEP security setting. Once WEP is on, it always shows can't find server. Enen I reset it, still the same. Pls help. Thanks.

Anonymous said...

It shows wifi (wep) connection but also shows Safari cannot find the page... It only happens on my home network. I tried different DNS. Sometimes I get through and it works super fast, sometimes it does not want to load any page. I tried to change the DNS and renew...and agin sometimes it wors sometimes it does not. Really do not know what is the issue. My router is Linksys on DHCP

Ipod Touch Tricks said...

Please share little bit more info Anonymous. Is the connection secured? Have you tried reseting your router and tried that way? How about reseting your ipod touch?

Anonymous said...

Hey i just got an ipod touch and when i go into the wifi networks thing it gives u a network 2 select such as chrome phergie etc and asks for the password how do u get the password?

ipod touch tricks said...

Anonym: Password that you need is the password of your wireless router, if you found some wireless around your neighbourhood and asks for password, that means that it's protected.
So if you have internet at home get your self 40-50$ wi-fi router and then you can have your own wireless . make sure to protect it first.

hue said...

hi there, i tried to connect to the home wireless, it asked for the password, what exactly is the password? i tried keying in my internet password, but it says it cant be connected. pls help.

Mohan said...

Had the same problem!

After struggling for 5 days last week - my 3 week old iPod Touch 16GB was till then functioning perfectly - I took the desperate steps of

1. resetting the Network settings on the iPod - which did not solve the problem, after which

2.Erasing the entire contents (thank God I hadn't much to lose!) and bring it back to its Factory settings

Even then the internet connectivity problem did not get solved.

Then I thought that I should re-synch with my laptop and after that was over, by sheer accident, I was trying to connect THE iPOD TOUCH STILL CONNECTED TO the iTunes RUNNING - and lo and behold, the connection suddenly sprang back to action.

The iPod is now working perfectly - I think that the problem is caused by using the iPod at different locations with different Hot Spots and thereby its DNS settings getting "confused" due to "information overloading".

My problem had started just after trying connectivity at various Indian Airports!

Hope this works out for you! Merry Christmas & a Happy New Year

Anonymous said...

hi there, i manage to connect to the wifi at home, but when i tried to surf the net using safari, it says that it cant find the server. any idea what went wrong?

Ipod Touch Tricks. said...

@anony:Reset your router and then shut down your ipod touch and turn back on

mohan said...

anonymous: please do try the suggestion given by ipod touch tricks - but for me, resetting the router settings did not work. I had to erase my iPod to Factory Settings and then connect to iTunes of my comp. Wi-Fi connection and its symbol both came up easily, but I had to try the net connection with the iPod still connected yo my comp with iTunes running.

Please go through my earlier blog two blogs before youts.

Anonymous said...

hey iam having a trouble. i jailbreak my ipod but then i realized that i could set my wallpapers. the i restore my ipodd.. and the problem is still there.. anyone can help me?..

now iam trying to restore my ipod to 1.1.1 to see if any changes

Anonymous said...

thanks! but how do i reset the router? im really not an IT savvy person. thanks in advance! im using a 2wire 2700HG Gateway modem btw.

Magoo said...

Hi all,

I have the same problem re: password issues with connecting my Ipod Touch.

My laptop is not connected wireless but my router does have wireless capability. I hit the safari button, select my router name, it then asks for a password??? I do not know where i get this password from as i have not used the wireless function previously.

Any help would be greatly appreciated.

Magoo

Ipod Touch Tricks said...

@Mangoo:Your password is the routers WEP key if you don't know how to find it, read the manual of your wireless router and also check my new post about router troubleshooting:

http://ipodtouchtricks.blogspot.com/2007/12/ipod-touch-wifi-troubleshooting.html

Stevo said...

I'm also havin the same problem, cant connect to my home router, I know my password and when I punch it in it wont have it
The only I could make it work was to go into my router security settings and unlock it, that is, so i dont need a password to access the network, but of course your then totaly open to every tom dick and harry, so that told me that all general settings were ok and that it was just for some reason it was a password problem, so I'm still stuck as to what to do now
For those of you who want to know your password to your router, you may find it under your router

Steve

Steve said...

I'm also havin the same problem, cant connect to my home router, I know my password and when I punch it in it wont have it
The only I could make it work was to go into my router security settings and unlock it, that is, so i dont need a password to access the network, but of course your then totaly open to every tom dick and harry, so that told me that all general settings were ok and that it was just for some reason it was a password problem, so I'm still stuck as to what to do now
For those of you who want to know your password to your router, you may find it under your router

Steve

hayley said...

i need help man...i just got my iPod touch about a week ago. whenever i open settings, wifi says it isn't connected. it gives me an option of a network to connect to but i dont even know the password...and im really confused. and kinda technology ignorant. i have no idea what a router is...anyway do i need a wireless computer for this? ...please i'd appreciate any help...

Anonymous said...

I have the same problem. My home router shows up but I type the password and it does not connect. How do I turm my router security off? If I turn it off will I loose my laptop connection?

Thanks for any help!

Anonymous said...

The wi-fi on my ipod Touch had worked perfectly in other places, but when I connected it to my home network, even though there is a correct IP address (there is now, the first time it connected the IP was wrong. I had to reset it to make it get a right one) and the network can see the ipod, the browser can't connect to the server... I've tried resetting and restoring.

What are the possible causes for this?

xsat said...

I think I know what my problem is, but I don't know how to fix it. My wireless network is set-up for WEP Key 2. When I enter my password on Key 2 the Ipod does not accept it. But when I enter the Key 1 password the ipod does accept it, but I know that my router will probably not provide the ipod with internet access. Is there anyway to tell the ipod that I am using the WEP 2 Key.
Thanks This

Mohan said...

Reset the iPod Touch to factory settings and start afresh. Hope you are keeping all your MP3 music and videos safe on iTunes - you can resynch and get them back on the iPod.

Anonymous said...

I can acess the youtube, but the safari doesn't word.

CAN said...

Mine is working perfect but safari doesnt connect to internet . I have wireless at home. I select it and it has full signal!!! but i can't connect to webpages please help...

Mr.CreaN said...

Hey i tried all those "solutions" that were posted but none of them really worked. I am able to connect but am still having that server problem. I put in my ip addresses and each time i connect again it restores itself to the wrong ip.

Here are my ip addresses
Ip address 192.168.1.46
Subnet ask 255.255.255.0
Gateway 192.168.1.1
DNs 192.168.1.1

Anonymous said...

I have an ipod touch and a linksys router, WRT54G, I can get the signal fine, but when I go to settings, wifi, and select the name of my network, I am required to type in a password. I was just wondering which password it is, I tried the password to access my online router page, but that didn't work. I would just like to know where I would be able to find this password, given the fact that I know how to access my router configuration page. Thanks in advance.

Anonymous said...

its christmas day
and all i want is for my bloody ipod touch to work

it shows as connected to wi fi

when i click on internet it says @ cant find server "

ive tried turning the modem on and off

ive tried basically every solution i could find

and now im fed up

help

Anonymous said...

I've got my touch, I can find my wireless no problem, and it has full signal, but when i try to go on safari and youtube, it says "Safari can't open the page because it can;t find the server"

I go on my settings and it's displaying the network and an Ip address, Can you help?

Anonymous said...

hi i was bought an ipod touch for xmas we have a wirless router connected to the phone line, it works fine for me and my dad we put the information on a mp3 so that i could have the wirless on my computer, anyway are wirless came up and he password is in caps i figured it out about each key uppercase but it wont join it says unable to join the network i think i need the ip adress and the rest in there but dont know where to look any help would be great!

Anonymous said...

hi i just got my ipod touch and when i enter my pass code on the ipod it says "cannot connect to..." i am meant to enter the WEP code on the bottom of my live box aren't I?

Anonymous said...

I just got my iTouch for Christmas and I can't get any Wi-Fi signal. I have a home network that I use with this laptop. I tried your steps of going to settings and selecting the Wi-Fi but since it doesn't even see that I can't go any further! The iPod Touch just doesn't see anything as available! What do I do???

Anonymous said...

I just got a new iPod Touch.
The Wifi seems to not work at all no matter what i do.
i have reset the ipod tons of times, my router is always working well, i even have the blue bars at the top with an ip address showing but i still dont have internet .
please help me otherwise i'll have to return it and i really dont want to do that !
thanks(:

Anonymous said...

this ipod.. is soo confusing, oh my god.

Anonymous said...

go to my network places, then click on set up a wireless network for a home or office,
then go through the prompts until it asks if you want to set up automatically, click on manual setup, then click print settings, it should show you the password you have setup for your router...that should be the password for your wireless router

Anonymous said...

I just got my ipod touch for christmas, and I am trying to connect to the WiFi. When i look at the settings it say that i'm connected and i have an IP on the DHCP. However, whenever i wish to access itunes or youtube or even safarie, it says that i can not connect. i have tried resetting many times, so if any of you have some advice i would appreciate it. if none of you have any idea, do you think going to the apple store would help???

guitarguy13c said...

AHH!!! i got my iPod touch 8G yesturday for christmasand the music, videos and photos have been great... i tried this morning to connect to my router, but it keeps giving me "Safari can't open the page because it can't find the server."

when i tap settings, Wi-Fi, and then the blue arrow fathest from the right of my router name, i notice that there is only and IP adress and a subnet mask... thats it...

help

Anonymous said...

i have everything workin well but i dont know my password to the wi fi network and it wont let me connect .. how do i find my password?

Anonymous said...

when am connected and i go on the internet it is Safari can't open the page because it can't find the server

Ipodz said...

I've got a similar problem,

it shows the wifi is connected
and i've entered the right password
and it shows a IP


but it doesn't show DNS or router.

I've tried turning off the router and Restoring it to factory settings

anyone have an idea what could be wrong?

Anonymous said...

Hey,

I don't know what Wi-fi is and my safari thing and You Tube aren't working what do I do I have tried everything please help me!!

Anonymous said...

I had a problem with the server on my iPod Touch. It was saying that it could not connect to any server. I have a Linksys router at home that has a reset button on the back, so what I did was place my iPod touch next to my router, press the reset button, click on settings, Wi-Fi, and my iPod touch automatically started working just fine. Hopefully you guys could try this and i hope it solves your problem.

Anonymous said...

what should i do if i forgot my wep key? How do i find out what it is???

Ipod Touch Tricks said...

If you forgot your WEP key, reset your router on the back and setup your wireless again

Anonymous said...

hi, i just got an ipod touch for chritmas and the internet worked one time..then it stopped.
like i can connect the wifi it even says connected and everything...but then when i go to the internet it dosnt work. do you know what to do?

Anonymous said...

Do you have an answer to those who have a functioning WiFi network that the IPod touch shows it's connected to, that shows it's connected to the IPod touch, but, when we use Safari, we get a can't open the page because it can't find the server. I get a similar message in Youtube. FYI, the setting for my network in the IPod show a proper IP Address, Subnet Mask, Router address and DNS server address. Hope you can help. IH

Alex said...

use other network prompt and enter your SSID - when it asks for password enter your WEP hex code

The fesicous beast said...

it seems everyone has been having this problem. Apple made a flawed ipod, trying to fix it would be futile. they failed

Anonymous said...

My son has a touch that will not connect to the internet. I have had a long conversation with Apple support to no avail, have been given advice from shops and have talked to Linksys direct and changed my routers security settings from WEP to WPA2 on their recommendation. Nothing has worked, we have wireless connection but still it 'can't find server'. We have been trying since the beginning of November so any other tips would be greatly appreciated. Thanks in advance.

Anonymous said...

Hi,
I just received the iPod touch for christmas and I cannot get the internet(safari) or youtube to work?
Even when i am at my house it still does not work.
I tried going to Wi-Fi areas and it still does not connect. It says "Safari can't open the page because it can't find the server?

IM SO CONFUSED.
PLEASE HELP!

Gordon said...

Hiya everyone.

I need your help.

I bought an iPod touch this morning. I'm loving it and it works perfectly, except for the wi-fi.

It detects my secured network but needs a password to access the connection. I assumed that this password was simply the network key, so I inserted that but it didn't help. No access whatsoever.

Can anyone help.

Anonymous said...

My ipod touch wifi works very well everywhere, except at home on my apple network. Like a lot of others, it picks up the signal, has the ip and dns info but cant connect to safari or you tube, "cant find server".

Have reset ipod, loaded recent updates etc, switched off home router. Is there a flaw here?

bandgeekjen2010 said...

Hi,
what is a wep code?? I can't get connected to the internet because I forgot my password. Help!! How can I find my password??

Anonymous said...

Hi,
what is a wep code?? I can't get connected to the internet because I forgot my password. Help!! How can I find my password??

lyndsey hurren said...

Heyy

the comment before the last one posted

i hae the exact problem too

and the first oldest comment a reply said if the ip adrees shows it should work

well mines is showing but still my safari wont show the pages

my youtube doesnt work either

i hop nothing is dodgy with my new ipod

please help

email solutions too my adress -

x-Knife-Blood-Knightmare-x@hotmail.com

thanks sooo muchh

Anonymous said...

I got a i pod touch for christmas but cant connect to the internet, period, when i search for networks i can my wireless network name but when i insert the password, it tells me its wrong, but its right, what do i do, i do know my wireless router password, i write everything down, i`m confused on this and really need help on this please, my wireless router is a speedtouch 576, on my laptop which i use wirelessly i`m using network magic, my main pc is working fine, so i know i dont have any problems there, my e-mail address is petert916@aol.com if anyone got any idea cos i dont..

Anonymous said...

If you have a functioning WiFi network that the IPod touch shows it's connected to, that shows it's connected to the IPod touch, but, when you use Safari, you get a "can't open the page because it can't find the server" message, I found the following that fixed the problem for me. YMMV.
http://andrewescobar.com/archive/2007/07/06/change-iphones-wi-fi-dns-settings-to-connect-to-the-internet/

emocupcake14 said...

um yes
i got my ipod for xmas and its working perfect im just not smart with this stuff and no one seems to help a girl out and well im reading google links trying to figure this out . how do you find your password out and idk im just confused please help me :D

Ipod Touch Tricks said...

Guys/Girls: please check the update on this blog post, there are more solutions.

Also has any of you ever tried release and then renew ip address?

If you get IP address 169.x.x.x that is not an Ip address of your router, that is a default IP address. To change it usually release, renew tool helps

Anonymous said...

I got an ipod touch 8gb and da wifi is connected but my safari youtube and itunes aint working ...I copied da same ip address from my connection and everthin
I need help please what can I do to make the youtube safari and itunes work

hardcastle said...

The blog truncated the URL of the link I posted yesterday to an article that will enable Safari and Youtube to work if your IPod can communicate with your wireless network (network symbol shows at top left of screen). To get the article do the following:
Go to http://andrewescobar.com
Click on Archive
Click on Date
Click on 2007
Click on Jul
Click on 6th
Article will display.
Please note that the article does not help with password issues. Good luck! IH

Anonymous said...

ok so i just got my ipod touch, and i entered the network key from my router and i get a singnal but when i go to use the internet on it it will say that it cannont find a server. and at the top of the screen it shows that i have all bars. i dont no what else to do.

chelzypuss said...

Hi,

Sorry another Wi Fi question! I have bought 2 apple ipod touch's one for me and one for Number 2 son..... all seems ok however the Wi Fi doesnt connect grrrrrr

I spoke to my ISP provider who directed me to my netgear router where my SSID was. He also told me the 26 digit WEP Key. Great I thought until I tried to join the network and it didnt recognise that.. Please help I have a hormonal 18 year old who is definitely doing my head serious damage... ty xox

Anonymous said...

hi my wi fi works perfectly fine but i caant seem to get my you tube to work. it just says connect to an internet connection while i am already connected...any suggestions?

Wazoo said...

OK...I experienced all the same problems that everyone is listed here. I got mine to work. This is what I did. I first connected to my wireless router and it brought up all the DHCP settings and showed as connected and had an IP address. I wasn't able to connect, so I reset my router. Then I chose 'Renew Lease' on the iPod and that still didn't work. So then I went to my router's settings and put in all the DNS (3)entries that my router had. Then I tried 'Renew Lease' again. That didn't work. So, then I disconnected from my own network by choosing 'Forget this Network'. I then tried an 'open' network since I have "unsecure" neighbors. They were actually too weak of a signal. So, I then turned Wi-Fi "OFF" under Wi-Fi Networks Settings. I then proceeded to turn the Wi-Fi back "ON". I went right back to my network to reconnect to it and it assigned me an IP Address and the DNS as the router's IP (all automatically). I then went back to Safari and was able to connect to http://www.apple.com/ and view the video. The idea here is to turn your Wi-Fi off and then reconnect to your router. I did not have to 'reset' my iPod at any point. Let me know if this works for anyone.

Professional programmer

Anonymous said...

i cant figure out my password for wi-fi to connect wireless to my i pod touch

Anonymous said...

hi

ive been having problems conecting my ipod touch to the wifi safari, youtube and itunes store.
wen i go into settings then wifi i double tap on DLINK(which is my aapt broudband) i type in the passwork and it says im conected but wen i got into anything on my ipod touch which need wifi it says cant find server and it says that it has full reseption to my modam. when i was sitting at the bus stop i tried conecting to a modem with out a password and it conected but the same thing happened, it said that it coulnt find the server.

can you please help me?
ive tried restoring it and it still doesnt work. can you please help me asap thank you.

Anonymous said...

for anyone u cant connect to thier home wifi with itouch, when entering the wep or woa passcode make sue its in the right case (press the up arrow for upper case letters).

If u r connected to wireless network but safari, youtube and itunes dont work you will have to go to general settings on itouch and reset them.

Once reset try and connect to ur wireless network again with the case sensitive wep or wpa code and it should work

Anonymous said...

ok when i have had my ipod for a few weeks. I logged on to the internet in my house and put the password in. It was working fine for a while and now it show i am successfully logged into the internet but whenever i go to use safariit give the message " Safari can't open the page because it cant find server, but when i go back it still shows im logged into the internet. however it doesnt give me the bars in the top left corner next to the ipod anymore. If you could pleas help me with this problem that would be great, thank you.

Anonymous said...

i got a ipod touch for christmas and the next day i went to town and tried to set up my wi-fi and connected to a network that was called "free wi-fi" and when i clicked it a check mark went besider it and said i was connected but when i tried to go on safari a message kept popping up saying can't find the server. can you please help me thanks

Anonymous said...

i had similar problem... after trying many many many things... in the ipod i selected 1) "forget this network", 2) reset my ipod network connections, 3) rebooted my ipod, 4) I selected the wireless network again and selected the Auto Proxy option... and it started working.... Hope this will help you ....

Anonymous said...

i pbought a touch a few weeks ago and logged it into my house wifi. It worked well for a couple weeks and now it shows im logged into the internet when i go to it in setting but it doesnt give mer the bars in the corner next to were it says ipod and it says that there is not internet connection when i try to use it.

Anonymous said...

i has the same issue as most people here. In the end i got it working by removing all DNS entries under wireless settings and just put my router ip address as the DNS address. Worked flawlessly after that. Hope this helps!!!

Anonymous said...

i have full wifi service and itunes works but i cant log onto youtube

Dahknes said...

For those of you having problems getting your wifi to work, here are a couple things you may want to try...

1. Make sure your software is version 1.1.2 - If you are hacking your Touch and downgrading to 1.1.1, make sure you upgrade back to 1.1.2 - I had lots of problems with the wifi and the 1.1.1 software. Twice I had to restore my Touch from iTunes and every time, then wifi worked right out of the gate.

2. If you are having problems connecting to your router, the first thing to check is that another computer can connect to your router and get online. If you can't get online with another computer, unplug the power cable from the router for a few seconds and then plug it back it. Try the Touch again.

3. If you're still having problems and have your connection encrypted with WEP/WPA/etc., disable all encryption on your router so you have a completely open and free connection. If you can now connect, you know the problem lies somewhere in you entering your password into your Touch. Be very careful when entering passwords. Try switching to WPA because you can have actual words instead of hex keys. I also read somewhere to preface your hex keys with a $, but I have no idea if that is true or if it works.

4. If you still can't connect, restore to factory default from iTunes.

Best of luck!

Anonymous said...

What's a WEP? Becuase someone previously said i needed a wep...so i can access the internet on the ipod...because it asks for an password...but i dont know it?

HHEELLPP said...

Hey man, I got the same problem. When I put in Google, it says unable to find the server. When I look up the server in Settings, there is no IP Address. What can I do? HHEELLPP.

Anonymous said...

wtf is wrong with 2 wire internet and ipod touch
its confusing help!!!!!

Anonymous said...

Every Time I Try Go On To Safari My Connection Comes Up But It Says Enter Password But I Dont Know What My Password Is??!!!

Can Anyone Help???
If So Where Can I Find My Password??

Anonymous said...

How Do I Find My Password Because When I Try And Go Into Safari My Connection Comes Up But It Says "Enter Password"

Im With Netopia FIY

Sum said...

I bought a 8G ipod touch a few days after christmas.
The wifi works everywhere but from my home network.
I've called apple and all they say is to reset stuff, this doesnt work.
My aunt also has an ipod touch and we have came to decided that its because the networks were trying to get onto are blocked with security codes.
But i know the password to get onto my network at home.
My Ipod says im connected and it shows i have full signal. I go to safari and it says that it wont work cause the server cannot be found.
I dont know why it does this if it says im connect.
We later realized that it gives you the Ip Address and The Subnet Mask but it does not provide the Router or the DSN number.
i was just wondering if anyone could help with this.

if worst comes to worst i will have to turn off my security block to get my ipod to browse the internet but if anyone has had this problem and knows what can be done please help me out!
thanks!
sum

Ipod Touch Tricks said...

@Sum:

Have you tried to release/renew Ip address? Also the password is not same as your login to the router.

WEP key is for your wireless connection and router password is for router so you are able to login and configure it.

Email me and ill help you out. Thanks.

fig said...

Hello, for some reason i cannot connect, to my network, when it has before, these last few days it wont let me connect, it says "unable to connect to network", i have definetly written the password in correctly, but it still wont work. Im thinking maybe trend micro pc-cillin that i have on my pc, has stopped it from working, that it changed sum settings, also when i go to wi-fi detection intrusion on trend micro, it says there are unknown computers detected on my network and is an unknown source, im not sure if this is related to the ipod thanks
pls help

Sum said...

so im not sure how to email you but i have tried to renew the lease and it still doesnt work.
We talked to apple again and they said that if i have the password it should work. but we thought that maybe there was a setting on my router at home that i need to disable for my ipod to work off of it.
and you said that password wasnt the same?
and i think i have the right password because it does allow me to connect to the network it just doesnt let me browse on safari, youtube, or the i tunes store.

Anonymous said...

I tried to connect to the WiFi and i have the connection but it says The error was: "operation could not be completed. (POSIX error 12 - Cannot allocate memory)" (NSPOSIXErrorDomain:12)

I have no idea what this means, could you help?

Anonymous said...

We have 2 ipod touch's and both work the same. can connect to our router but get the "cannot find servers" message. put in a site's actual ip address (numbers, not name) and it connects right away. verified that dns servers are set, one is my router, secondary is the same as my router uses. still not working. going to try openDNS as suggested above. Apple should be ashamed of themselves for putting a product out in the marketplace that doesn't do what it is advertised to do. all these posts are clear evidence of a problem and yet I see no solution. very frustrating and disappointing.

S said...

i use my ipod touch fine at home (connected to internet via wireless router) but it will not connect on my school's campus wireless network. i've registered the dhcp and it connects correctly, but (like everyone else who's left comments) says "safari can't find the page because it can't
how can i set up the ipod to automatically detect ip and dns settings? i think this may be the problem...

Anonymous said...

i hope you would help me but my ipod touch isnt connecting to my wireless ADSL MODEM ROUTER and when i type in the password it doesnt let me connect

sandman5384 said...

hi im kenny, i had the same problem, on day i was able to get on safari the next i can't(it said could find server) the trick is

1)go to settings on your touch
2)tap wi-fi
3)then turn off wi-fi
4)press home button
5)now hold sleep button on the top of your touch for about 3 sec
6)once it asks to shut down, allow it to do so
7)turn it back on(same way as off)
8)go back into settings
9)go to wi-fi and turn it on
10)tap you network and your all set

if you need a better explantion(don't think you will) or any questions email me at

sandman5384@yahoo.com

vio said...

hi i am trying to conect to my wifi and when i go to conect the circle thing moves and it show i am conected but in the top left hand corner it doesnt show the wifi bars and i cant use safari or anything

please email me back at pumaman23@gmail.com

ken said...

hello guys... i just got an ipod touch 16GB last weekend. im really excited about this. i basically tested every feature, videos, music, photos, etc.

the only thing that i havent tried is the wifi since i dont have a wifi connection at home yet.

tonight i tried to setting up a home wireless network. it went well, i opened safari and could browse the internet quite well. my problem now is this:

i have the january 2008 software update so i have Mail in my ipod, i tried to setup my account but i cant seem to connect to my mail servers (smtp,imap,pop3). however, i don't think that its with my mail setup cause i was able to send test emails. my problem though is that i cant receive emails and i can only send emails when i go to Settings>WiFi and connect to my router, then quickly change to Mail. the wifi signal on top disappears. how do you keep the wifi signal persistent (always connected) when using Mail? is this a normal behavior? does it disappear when you use Mail? with safari, the wifi signal is present. this also happens when im using youtube. i need your help please.. thanks.. can you email your suggestions at blackhowling1385 at gmail dot com? thanks a lot... =)

Anonymous said...

i got a ipod touch and its asking me for this sonic password on wi-fi but i dont know it how can u work around this

Anonymous said...

I have my ITouch working well on mmy home wireless network - it connects automatically - now (on the road) I have set up an ad-hoc wireless network from my laptop (it works like the router) so I have an ethernet plugged into my laptop and the laptop is the wireless infrastructure node for the ITouch - got it working but even though the Laptop is set up to automatically connect and the ITouch is set up to 'ask to jon netowrks' I must manually connect to my 'laptop' wireless network and input the 16 digital WEP key every time I restart my ITouch - is there any way to get it to work like at home i.e. turn on the ITouch and it atomatically conencts to my laptop's wireless network.

(Incidentally - when I manually connect the ITouch says the connection failed and there is no IP address, router, etc. - if I wait 15 sec. they all appear and I am on the net - it takes my Laptop's dhcp etc. 15 seconds to respond to the ITouch which is impatient with its messages)

Anonymous said...

Hi
I have an iPod touch and it says I am connected to my wifi but when I go on Safari it says "Safari can't open the page because it can't find server." I don't know whats wrong with it. help?

tornadoguy2415 said...

ever since i bought my ipod on feb 4th which i got the uprgrade for january immediately i can only connect to my house internet linksys.... anywhere else i go and try to connect to it connects but the error saying "Safari can't open the page because it can't find the server" pops up.... can u please tell me how to fix this problem of connecting in other places besides my home linksys

Anonymous said...

i used to be able to go on to the wifi on my ipod. my friend tried to jailbreak it today because he got his to work. now it wont let me connect to wifi and i dont know what the DNS is or what i need to put in there, if anything. i dont know what to re-enter in for the search domains and client i.d. Ive tried switching the user name and password for all of them and i even entered in the pasword when i try to select it in the wireless settings. it just keeps saying unable to connect. PLEASE HELP!!!

Anonymous said...

ok my ipod touch was workin fine on the internet and youtube and about a couple hours later it wont connect to youtube or safari and it shows the wifi signal is fine but there is a little lock symbol next to my routers name on the wifi setting.i have it checked off and everything and i tryed to reset it and retype the router info over again and it still doesnt work please help

khashayar said...

Hi i creating adhoc wireless on my vaio fe880e vista , my ipod found network but when i try to connect ipod says: Unable to join network and the wirless sign is apear and i see network name in front of Wifi network but when i close setting and got to ipod desktop until 3 secend my wireless sign is disapear and i disconnect from network. my ipod vesion is 1.1.3 PLEASE GIVE ME A SOLUTION FOR THIS

Jennifer said...

If I reset my itouch to get wireless will I lose all my webapps and tunes?

Anonymous said...

I connected my iPod Touch to my router at home and I'd be on the internet on the iPod and whatnot. But what's pissing me off, is that even when I'm like, 2 feet away from my router, my iPod will randomly disconnect from the network and I'll have to go and connect it back. Is there anyway for me to get it to stop having disconnecting spasms like this?

Anonymous said...

My new ipod touch would connect to my 2wire router, but when I tried connecting through the internet through itunes, safari, youtube, it gave a "Safari can't open the page because it can't find the server" message. I found that when I entered the normal wep password, it would get the wrong ip address and no router address or dns at all. I entered the default 64- bit encryption key on the bottom of the router, and now the wifi works fine.

Anonymous said...

i've had my ipod touch for over a month. the internet worked perfectly at first. at home i was using my secure network, and had no problems. then it started to not work. i could still choose my network in settings, but when i would go into safari or youtube, it would say it cannot find a server. this happened once, then fixed itself somehow, and now it is doing it again. in the wi-fi settings when i click on my network, the IP Address fades in and out if i watch long enough. I tried resetting and that did not fix the problem. Is it my router?

Anonymous said...

Hey.
Ok
So.
My iPod is good
Everything is ok.
I have wireless at home.
So i can go online and what not.
But
The problem is.
When i try to go online
Somewhere else it won't let me.
Even though i have the signal full.
It just won't let me surf the web.
Can anyone help me with my problem?

Anonymous said...

Hey.
Ok
So.
My iPod is good
Everything is ok.
I have wireless at home.
So i can go online and what not.
But
The problem is.
When i try to go online
Somewhere else it won't let me.
Even though i have the signal full.
It just won't let me surf the web.
Can anyone help me with my problem?

Anonymous said...

I just got my ipod touch a couple weeks back. At first I surfed the net just fine. Past couple days i've noticed while on the internet it will just sporadically go right back to the home page, terminating what I'm in. this seems to happen most often when a page is loading. It seems to be happening more and more lately and is annoying. I was thinking of just resetting factory settings and see if that works, but was wondering if this is something anyone has seen.

iPodTouchNewbie said...

I just got my iPod Touch, like what...2 days ago? And I connect to WiFi, it says it's ON, but when i go to the itunes store on my touch it says 'ur wifi isn't on' or sumthing like that! I NEED HELP!!!

Marge Dukes said...

Just bought iPod Touch. Can't get it to connect to any wireless. I let someone else try my Touch at work yesterday it connected and they took it home and it connected to their home unscured WiFI. Today same Touch no changes won't connect at same unsecured network at work, and wont't connect to my WiFi at home. Reset the wireless. Reset the router. Tried everything. I bought this to take with me for vacation tomorrow mainly to have the WiFi while i was away and now can't even get internet conntection. Called Apple they were supposed to call me back tonight...gave me a phone $ and code to call them back too but got voice mail of tech support person who told me to use this code to get directly back to them. Totally disgusted with Touch and Apple support. $400 down the drain cause I can't use it

Anonymous said...

okay i got my i-pod touch late march, and its been working fine and all but the wire-less never worked. Ive reseted all the settings and made it go back to version 1.1.1 but wire-less still does not work.

the wire-less i could have used is one that does not need a password please some one help.

Anonymous said...

I got my Ipod Touch today. I have the internet which have a wireless thing. I have no idea what the network is. Is it telstra? I don't no what a WEP,WPA or WPA2 is either.

Email me p.a.i.g.e.93@hotmail.com because i don't come here often.

Anonymous said...

I've been having the same problems everyone else has been having with the connections. Where my itouch was working perfectly for awhile and then it just didn't work anymore. But I took someone's advice on here and reset the whole itouch and it worked like a charm! So if you're getting the message that says "Cannot find server" go to settings, then go to general settings and press "Reset all Settings" then after your itouch restarts go back to your wifi connection, click on your wifi and it should work.

Anonymous said...

I got a Ipod Touch, and I tried connecting it to the wireless internet at home, but it needed a password, and i tried entering, but it wouldn't work. Any idea of what the Password is about? Plus, the connection i use doesnt even need a password.

Anonymous said...

i got my ipdo touch but when i go on youtube it says it dosent work but i go on safari and itunes and its perfect help me

Anonymous said...

ok my wifi now works fine but the movies that i play in the itunes one of them is grey it wont play can you help me?!?!!

Ronny said...

OK.. AFTER ALL THE RUNNING AROUND SORRY FOR THAT CAPS. IT APPEARS TO ME THAT THE DARN KEY UNDER THE IPOD WETHER 64 or 128 IS CASE SENSITIVE. HINT MY UPPER CASE. I DID NUMBER AND LETTERS UPPERCASE AND CONNECTED FINE.

Anonymous said...

USE UPPERCASE WHEN INPUTIG YOUR WEP KEYS

Anonymous said...

I am really bad with computers and need someones help. I have a D-Link and first want to know if that works for WiFi. It is connected and running, but when I search for wifi on my iPod Touch, it doesn't come up (at least I don't think so, how do you find out what the name of your router is?) Please I have been searching the web and asking the same questions but no one is helping, so if anyone could help me here that would be great.

Anonymous said...

I can help you, do you have MSN?

mrmovies (a.t) hotmail.com

Matt said...

I have an iPod touch and I have never been able to connect to any internet connection anywhere except for at the Apple Store. Hotels, coffee shops, and airports. Friend's houses with wifi either. It recognizes the signal, when I click connect nothing happens. I have to shut down the iPod (the red slider) and turn it back on for it to even recognize networks at all. Thanks in advance for the help!

Jason B said...

What Mohan said a while back worked for me to correct the "Safari cannot find the page" problem. This is what I had to do in the end (written as instructions to potentially help anyone else):

1) Disconnect the iPod from the wi-fi network.
To do this, tap settings, press the arrow next to your network, then tap "Forget this network".
2) Restart your router.
3) Connect your computer to the router.
4) Open a web page using the computer, if that works, go to next step.
5) Open iTunes. Connect the iPod to the computer, wait for all syncing to finish.
6) Join the network on the iPod.
7) Browse around on the iPod to check that all the pages load.
8) Disconnect the iPod and it should work. No guarantees, though.

Seems to be something new with the 1.1.3 or 1.1.4 software update on the iPod or the latest iTunes.

Anonymous said...

I Have My Ipod Touch. And it Says Type In Password .
What Password ?
Do iMake Up My Own ?
Or There is 1 That iShould No About .

Zenaida said...

hello... my iPod's wi-fi used to work just fine. Now I turn it on- normally, the music works and everything but it doesnt seem to find the wireless system.., i go to setting, and I can't touch where it says wi-fi. Any Ideas of what it might be?? HElP PLEASE:-(
send me an email- heygirl1211@hotmail.com

ED2J95 said...

MY ipod touch doesnt have a dns it looks like this
IPAdress- 169.254.51.87
Subnet Mask- 255.255.0.0
router
DNS-
Search Domains-
Client Id-
please help and thanks

Anonymous said...

Just got a touch. Having troble setting the internet up. It finds my router but when I type in my password which I believe to be what my server (SKY internet) gave me but it either says unable to connect or wrong password?? help please???

ashleynicole said...

hello. um i jailbroke my touch the first time, it worked fine but i wasnt satisfied with the aps. the internet was working fine. then i rejailbroke it again with ziphone but for some reason the interney my home internet is working fine on my computer i write the password and when i go to internet it keeps saying i cant find the server. Its een like this for two day.
thanks

Katee said...

I tried to connect my ipod touch to the my livebox and i put my password in correctly and everything because i've done it about five times. It still comes up with unable to connect to livebox. Does my wireless key have to be in capitals because that would be awfully fiddly since there is only a shift key.

It may be something to do with my livebox because it won't connect to my playstaion 3 either but it has connected easily enough to two laptops just not my ipod or playstation.

Please help!

Hannah said...

Help! I got my 16 gb touch almost 2 weeks ago. The first day I had it, the wifi was working perfectly, and it hasn't worked since. All the computers in my house are wifi, and my wifi works, but the wifi isn't even showing up in my networks. I've completely reset my ipod twice, and it still doesn't work. Anyone know how to make this work?
Email me if you can fix it: Hannah523@comcast.net, and put ipod help in the subject so I don't delete it.

Jason said...

Been using my Ipod Touch since December going online and everything with no problem. Have Wi-Fi in my house and been enjoying using it freely in any room. Now since I updated my touch with the new update that has the new icons from itunes it will not work anymore. I try restarting my router, forgetting the connection and reconnecting. I have no idea what to do now. Please help anyone. jph092281@yahoo.com

Anonymous said...

IPOD TOUCH,

THE BIGGEST PIECE OF SHIT EVER!
1- TOOLS ARE SO POOR!
2- YOU BARELY CAN CONNECT TO YOUR NETWORK.
3- YOU WILL NOT BE ABLE TO CONNECT TO OTHER NETWORKS UNLESS YOU KNOW THEIR PASSWORD.

SO BASICALLY, YOU HAVE A IPOD ONLY TO PLAY MUSIC AND VIDEOS. oH, WELL, WHEN IT DOES NOT FREEZES...

Thomas said...

wireless issues on my itouch. I have recently jailbroken the itouch and after i did that the internet at my home continued to work, but all of a sudden it stopped, i checked to see if this was a problem with the ipod but it was not, as it still continues to connect to other servers/wi-fi connections. I checked the settings on the itouch and realized that it is connecting to a different ip.address from what it did before, on top of that my computer which still works is connected to the right ip address. So the itouch connects but the internet does not work. Can someone help me with this issue? I have tried resetting the router but to no avail.

Anonymous said...

how can i upload videos on my itouch? it only shows music videos, but i want to watch other videos that i have downloaded off youtube

ITchick said...

Hey you guys! I had the same problem for the longest time with my Ipod. It would say that it is connected, but when I tried to connect to the internet it wouldn't work. I tried to reset my browser, but that didn't work either. Finally I figured it out. I just reset my cookies in my safari settings and now it works perfectly again. I'm not sure if this will work for everyone else, but it definitely worked for me so its worth a try :)

Rhona said...

I bought my ipod very recently, and I can't connect to the internet. I'm far from an expert, but i followed the basic instructions, put in my password, etc. and it /said/ i was connected, with the little tick nxt to the network and all, but every time i try safari, it says it cant connect to the server. Can anyone help?

Anonymous said...

hiya i got my ipod touch for my birthday and it was working fine for about 3-4 weeks perfectly, then it suddenly stopped connecting to the internet! The wireless router is working because my laptop connects to it everyday but not my ipod!!:S
Please could u tell me a possible solution!
Thank You
Please contact me on :
darloborn_darlobred@hotmail.co.uk

Anonymous said...

I have had my ipod touch for a while now, and i can connect to my wifi network at home perfectly. and i was wondering, if the wifi is locked and it says it requires a password, does that mean if i dont know i cant use it? because alot of places i go to require passwords ... i was wondering if there was like a universal password or something that worked for everyne. becasue it is really frustrating that i cant use it often. please help

Anonymous said...

So i bought my ipod touch from the apple store(16GB) and the first day i got it i read on how to connect to the internet, now i tried to connect to my wireless network my laptop is using and it didnt work, it keeps assigning my ipod its own IP address..why does it do that and how can i make that stop? and a few times it did work and it gave me full bars but i still could not get onto safari or youtube or the itunes store.. and when i go to go back to settings all the info that i typed in from my wireless on my laptop info(like the 192.xxx.xxx.xxx thing) it clears automadically..how do i keep the info there? i have tried everything and anything, restarting my comp, resetting the network settings, restarting my ipod, restore the whole ipod, ive done everyyyythingggg please help!!

Anonymous said...

I've had many of the same problems with wifi connecting as others: It is connected to a network, but can't access the web through Safari or itunes, youtube, etc. I tried endless solutions. Finally, I read on another site that "updating the firmware" could solve the problem. I have an Actiontec dsl modem, so thought I would give that a try. First, though I decided to change my modem password via the online site and it automatically "reset" my password and shut down the modem, then started it back up. Poof! Magic! The iTouch suddenly started working like a charm. Don't know why or what it had to do with my problem, but it might be worth a try for others.

Moe said...

I have a itouch.. it connects to the wifi and when i try to go onto safari it says 'Page cannot be opened because we cannot find host' (or something like that) Help please...

Moe.

Anonymous said...

okay so i just bought an iPod touch like 3 days ago and it says it will connect to the internet under wi-fi settings but i will try to go to the internet on safari and it says i am not connected someone please help me!!!

Anonymous said...

So I've had my ipod touch for about three months now and my youtube and safari worked fine but today my youtube and i tunes store will not open. it says cannot connect to youtube and the same with the i tunes. This makes no sense to me because my safari works perfectly.

Can some one help me!!!!

wendiix said...

I've had a touch for a while now, and the wireless is just on and off. Sometimes it works, other times it doesnt. When I punch in the p/w for my home network, it shows a random IP address(not mine), and it doesn't help at all when I click "Renew Lease". I think it has something to do with what someone said about information overload or something. xP
I was wondering how to fix the problem without having to reset it. I've tried turning wireless on/off, forgetting the network and rejoining, trying to connect while the Touch was connected to iTunes. Are there any other ways that does not include resetting anything?

Guillermo Rivas said...

Hello! Please forgive my horrible english. I had the same problem: i fund the solution changing my wifi router configuration, WEP for WAP!
When i configure it to WAP, my ipod start navigating! I hope it helps you. Guillermo, from Argentina.

kirstyn said...

it seems like everyone is having the same problems. i've tried everything and so far, nothing has worked.

it says i'm connected but when i go to safari or itunes, it says the server cant be found.

1. i've reset my router.
2. I've reset my ipod.
3. i've started over from scratch numerous times.

my ipod is showing an ip adress and a subnet mask. i don't know what i'm doing wrong. it shows i'm connected but when i try, it says it cant find my server.

Grigor said...

Hello .
I would relly apreciate if you could help me . Mine ipod touch 16 gb program version 1.1.4. is kind tricky . Some times itworks , but usually id dosent , even at public places . safari , youtube woont open any page it says"Safari cant open the age because it cant find the server" , "cannotconnect to youtube" . I high Tech ist my thing so i ask you for help ... sorry for my lausy english .

Jason P. Brown said...

All - I am working on a friends ipod touch and found this site. Just to let everyone know, basics in networking tell you that if you use DHCP and you receive an address of 169.254.xxx.xxx then your wireless device is not obtaining an IP address. I am having the same issue with this ipod touch I am working on. I noticed several on here mentioned that they are getting connected and they have an IP, but is it an IP that begins with the numbers I mentioned? If so, your device is assuming that it is talking to the network when it really is not.

Thomas said...

i had that problem and realized what was wrong! Referring to the 169 etc ip address. It is because the WEP key is encrypted at 128bit instead of 64bit. However i have no clue how to make it work on a 128bit. I had this problem and then changed the encryption rate from 128 to 64 and then the correct ip address shows along with the DNS. Alert if you DO NOT see a DNS in the wireless info (That is you hit the blue arrow near the wireless conection)that means that it is NOT working. You must have a DNS number in order to have it worked. One thing you can do is change to static ip and try to find the DNS and write it manually into the ipod touch. I tried this but it didn work so well.

Anonymous said...

Okay I got my IPOD touch yesterday and I could never get my ipod to stay connected to the internet. The only way I got it connected in the first place was if i held it about 1 foot away from my router. My friend got his touch the same day and his worked fine on my network. I've tried every possible quick fix, updates, restore, etc. . . nothing worked. I just simply took it back to the ipod store and got a new one. This one works wonderfully.

Anonymous said...

Hi
i'm planning on getting the new iphone 3g, but not getting a data plan.
i have wireless internet set up in my home for our computers, and i was wondering if the iphone could connect to this, and i could go on the internet, and use the GPS without paying extra for it
thx.

Anonymous said...

My iPod Touch doesn't always work on my network. Its secured (WEP) and the Ipod has the correct password but sometimes it comes back with an incorrect IP/Subnet and NO DNS info. Other times it works fine, receiving the an IP from DHCP (192.168.1.***). When it doesn't work, it comes back with an IP like 154.172.84.98 (not sure if thats the exact IP) and subnet 255.255.0.0. I dont know if this is the iPod or my router, but other wireless devices don't seem to have any trouble. Any ideas?

Thanks, Ian.

hailx3mary512 said...

i just got my ipod touch today, and i've looked pretty much everywhere to fix safari. it says it cant find the server, like everyone else's, but on my wifi settings im connected to my house's network (ip address is on dhcp and there's ip address and subnet mask numbers up; not sure what any of that means but if it helps to fix it..) someone told me to restore my ipod on itunes but that didnt work either. help?

Anonymous said...

ok when i open the internet up it asks me for a password but i dont know what it is were can i find the password???

Anonymous said...

To th epeople having the problem of the network not conecting at home make sure that you are typing the code in the right letter case as I had the same problem and had to keep shifting to upper case on each letter for it to work

msahnon19 said...

when i try to join my network it keeps sayin unable to join

Radio Dave said...

I'm going to save (hopefully) some of you a lot of time.

If you have a laptop that connects to the same router/access point that you are trying to connect to with your Touch and the Touch does not connect, resetting your router is an obvious waste of time. The following generally assumes that another wireless device - laptop, desktop, whatever - CAN connect to your router/access point and works fine. You should easily get DSL speeds on your Touch. I mean if you have a 3000/640 connection, then you should see 2/3's of that, minimum.

I've gone through the process of being escalated to an iPhone engineer via Executive Customer Relations in order to troubleshoot my Touch WiFi problems, and so I'll spell it out for you.

If you receive an error message, call support, search the Apple forums or go to an Apple store. You probably have software problem, but there's still a chance it's hardware. Error messages get you somewhere with regular phone Apple support. Slow WiFi without error messages doesn't get you very far with them at all. You'll need to go above the supervisor or you'll simply be told there's nothing to be done since you're connecting without errors.

So, If you do not receive error messages and browsing, YouTube etc, is painfully slow, this is what Apple's best will have you do:

Reset the Touch: hold down the round front button and the power button simultaneously until you you see the silver apple. Let go and allow the Touch to reboot. If it doesn't reboot, repeat the process until it does.

Try your connection. No good? Reset Network under settings. No good?

Turn off security and/or MAC filtering on your router or access point, reboot the device and your touch. Try to connect. Yes? Good. You're entering something wrong (WEP key, password etc). No? - >

If you ARE connecting to your wifi network but getting very slow wifi speeds, do the following if you've updated to 2.0 or 2.0.1 firmware:

Go to your home directory folder, then Library folder, then iTunes folder. Find the pkg with the downloaded firmware. You'll see the numbers - e.g., if 2.0.1 you'll see those numbers within the filename. Drag it to the trash. This will force iTunes to re-download the update (no charge) when you restore. This eliminates any possible corruption of the downloaded firmware. Long shot, but it can save you a lot of time. If you're running 1.1.4 less, you'll have to restore to that version on your hardrive; once you've upgraded to 2.0 or above, you can't downgrade. Keep that in mind if you have a good connection now and don't need the app store.

Restore the Touch.

With an open router or access point (no WEP, no security PERIOD - WIDE OPEN) try to connect. If so, you're good to go. Use your Touch this way for awhile, don't implement security right away. Run speed tests, stream YouTube. Test the connection good before thinking you're cured.

If after all the above you're still having problems you need another Touch - something on the board is bad.

Good luck. My Touch was replaced, and I know two other people who've had theirs replaced due to WiFi failure. It can be total failure and it can be intermittent failure. The latter is what's so time consuming. This is - more times than you think - a hardware problem.

Good luck!

Anonymous said...

If your having problems connecting to your home network thinking you have entered the correct password but are still told your unable to connect like me, make sure you have the correct case selected as the keyboard shows uppercase no matter what case your typing. Default is lower case so to enter an uppercase password the shift key must be highlighted. Hope this helps.
MJP...

docsquee said...

If after working fine your Ipod can no longer locate the server, try clearing the cache, cookies and history under HOME > Settings > Safari >

This worked fine for me after hours of checking. Not sure of the cause

Anonymous said...

just got an ipod touch, 8gs. i have full connectivity, ip address and everything...says can't connect because it can't find the server. already tried resetting network settings. all other wireless devices in the house work perfectly. help!

xxBliss-PHPxx said...

I am having the same problem. >.<

My iPod was working great until this morning it just magically stopped connecting to the net. It still connects fine to the network, I can type in my routers IP in safari and it will go there. But when I try to access the internet, it gives me that old "Safari can't find the server" error. I'm going to try call apple and find out what the hell is wrong with this thing.

Anonymous said...

thank you so much, i have been trying so many other things, it makes it work!!=)

Anonymous said...

Hi I finally got connected on my home wireless network after many months. I could connect everywhere else stranglely, but not on my password protected home network. After switching between WPA/WPA2 and WEP security options without success, I instead tried today switching off security using airport admin, then switching switching it back on again with the same password. I chose "forget network" on the iTouch, reconnected with the password and voilá - Im connected! The problem seemed to be with airport router and not the iTouch. Hope this helps!

Anonymous said...

my Ip starts with 169 on my touch but thats not my 2wire ip... i get connected and all and then i have the same problem as zegcraft30... my safari and youtube say"Safari can't open page because it can't find the server" please help i have had this problem since the day i got my ipod touch... WHICH WAS LAST CHRISTMAS!!

Dan said...

I just got my ipod touch today and it's awesome. The only flaw is that I cannot connect to the internet. I enter in the info I have and it still won't connect. At my school, University of Illinois at Chicago, we have to put in our login name and password to be able to hook up to the internet on our laptops and I tried doing this with my iPod touch and it still says it can't find the network or it is unable to connect to the internet. I also made sure I put in the original name of the network before I customized it. Everything I enter is correct, I know that much because i have to use it everyday. I have no idea what else to do. Tips would be greatly appreciated.

Anonymous said...

Hi my 2nd Gen ipod touch says it can see my home network, I type in the password as requested, but it says cannot connect! it connects at hot spots just not at home on my orange wifi router. please help as everyone I've asked at orange, apple and carephone w/h are useless!

Anonymous said...

ok wat is wep?!

Anonymous said...

I bought an ipod touch yesterday and i dont know what code to put in for my wi-fi pasecode

Anonymous said...

It seems that WPA2 in any form does not work with the iPod Touch. So we changed the Security online (your router has a unique IP number on the back); we changed to WPA and the TKIP encryption and put in our password and it works on iPod and on the laptops. It is less secure than WPA2 but it works.

Rob said...

Anonymous September 24, 2008 6:39 AM
I'm having the same problem with my newly installed Orange Siemans router.....

The touch woked perfectly on the free wifi service on the trains to Newcastle at the weekend

Anonymous said...

just got an ipod touch, 16 gb. i jailbreak it by ziphone and it worked perfectly but i had a very big problem in internet connection and wi-fi of the item. i have full connectivity, ip address and everything.the wi-fi symbol is there in the home screen.. says can't connect because it can't find the server. youtube, safari and the installation programs from the jailbreaking can't be accessed due to the main problem. i'm quite struggling on this. already tried resetting network settings but to no avail. pls help me.

big_franx@hotmail.com

Anonymous said...

I've tried everything and my iPod touch won't connect to my wi-fi even when I type in the password and I've tried correcting the IP address and everything but I'm getting nowhere. Please help.

Rakshit said...

My ipod used to connect to my home wi-fi perfectly fine till the time it was unsecured. The day i made it secured by setting its security mode as WPA it stopped connecting to wi-fi. Now in my ipod when i go to Settings > Wi-Fi and connect to my network it should ask me for a password. But instead it gives me the following message - 'Unable to join the network "xyz"'.

Please help.

Anonymous said...

Same thing here, I have my iTouch since yesterday. I try to connect to the wireless router at home, it's seems to be connected, but i can't use any application that use internet: i keep getting message telling me that i am not connect to internet. I read a lot of forum and try several solution since last night please help me!

M. Holiday said...

My iPod works fine, but sometimes after I leave my house, and in extent, my wi-fi, I can't go on youtube, iTunes, the Apps Store, or some of my applications like Pandora radio and others. Everytime this happens i have to turn off my wi-fi for sevral hours and then after I turn it back on after a few hours it works, but i would like to know why this is, how I can prevent it from happening, and how I can get it to work immediately after, instead of waiting until hours later. If you could help me i would be deeply appreciative. thank you for taking your time to read my message, and please help me with my problem.

Anonymous said...

hey my itouch is ok but when i went into network settings where it says router there is no numbers next to it is the nomal because i carnt get on to any of the internet stuff plz comment back

Nitin said...

HEY,
I got my ipod a week ago, and I cannot connect to the wifi connection in my univ campus. I am able to connect my laptop to the wifi connection, but for some reason, my touch isn't even detecting the connection. Please help.

Anonymous said...

Hi! I keep getting message "unable to join the network". What IS the correct password to put in? WPA, WEP, Network Key (Sky Netgear)? What do WEP and WPA look like? I have many "codes" to choose from!

Anonymous said...

My Ipod Touch used to be fine with wireless, but now when i go into settings and i choose my wireless network, it tells me to put in a password.
so i put in the password, which i know is right, and sometimes it comes back and says Incorrect Password and other times it says Unable to connect to preferred wireless network. if you can help me that would be great.

Anonymous said...

My Ipod is only a year old and I noticed its not detecting wireless signals as far as it had in the past. To prove my suspicion, I had a friend bring her Ipod Touch over and when we compared wireless network detections when standing side by side, she had about 5 more networks in her list and even some I had never seen in the area. I don't understand, what's wrong with my wi-fi? I mean it works, but why the decrease in performance?

Anonymous said...

I just got my iPod Touch and it won't go on youtube or safari. I tried restoring my iPod and it didn't help at all. Whenever i go into safari it always says safari cannot open the page because it is not connected to the internet. But up at the top left it has a little signal thing and it has three lines. I have no idea what to do! Help me please!

Anonymous said...

I have the same problem many of you do.

Recently, my iPod Touch has lost wifi connection. Just like that. Can't log in anymore, even in my own house. Another strange thing is that I can't connect to the internet with my PS3 either. However, the cable modem at home works perfectly fine.

Anybody know how I can fix this?

Thanks.

Anonymous said...

i just bought the ipod touch yesterday and i will be mainly using internet at two different houses. the wi-fi worked perfectly at the 1st house but will now not work at the 2nd house. i have been trying the different ways but it says it cant find server...it looks like the wireless is working because it shows bars but there is also a lock next to the wireless name. HELP! thank you!

Anonymous said...

I'm having a weird problem my ipod will work sometimes say when i charge it at my dads house it will work (but i don't sync it because the music is at my moms) i don't know it this is the problem that I'm charging in two different comps or what. my iPod settings menu says no wi-fi even if I'm sitting next to my router (and yes it is turned on)(and yes the connection does work on other things such as laptops and when my iPod wants to work it works on it)
The wi-fi button/selection cannot be selected when i click on it it does not respond and is un-clickable i guess you would say

Anonymous said...

My ipod touch running on 2.1 internet wont work. When i enter safari it comes up "safari cannot open the page because it is not connected to the internet" though in settings>Wi-Fi it says it is connected. In Settings>Wi-Fi> then the arrow across on my network only the first 2 (IP and Subnet Mask) have numbers next to it and the rest do not.
Please help. thanks

Anonymous said...

hi. my ipod says it has full connection and the bar things are all blue
but when i try surf the web it says..
'safari can't open the page because it is not connected to the internet'

how do i fix this?
please reply.
georgia.
x
and please put to georgia...cos i wont no which person is giving advice and whether its to me or not! thanks
x

Anonymous said...

I CANNOT set up my Wi-Fi connection!! I have typed in my network name and password 500 times and it is connected at the top you can see the Wi-Fi sign but when I go to iTunes etc. it says it's not connected to the Internet. Help???

Anonymous said...

i got an ipod touch about 1 week ago. I found the wireless connection for my house and typed in the password. it says im connected to the network but it has a lock new to the "connection" and whenever i try and go on safari it tells me "safari cannot open the page because it is not connected to the internet". i went on the desktop pc and turned off the firewall. i dont know what else i can do. How do i unlock connect to the internet? or even unlock?

Someone help me Please =[

breakdance5000 said...

ok i just bought a new ipod touch and my i dont no how 2 play gamez cause it wont connect 2 da internet and i want 2 play my gamez

Anonymous said...

I just bought a new iPod Touch. I have a wireless router at home for my two laptops, and they all work great. But when I try to connect iPod to my wireless router at home, iPod can detect the wireless router, and then I was asked to enter a password. I assume it's the Network Key that I use for both of my laptops, but every time I enter it for the iPod, it says password invalid. I reset the router key, and had to change it on both laptops, and the laptops work great, again, but the iPod still wont accept the password. I was wondering if the password asked by iPod is something else other than the Network Key. Please help! Thanks!

pavwa said...

just got a touch cant hook it up to my internet via linksys router. it is a secured network so i enter my correct password and it says it is incorrect, But it is no i checked it 1000 times. i called apple and they took me through all the troubleshooting tips and nothing. then i changed the security from wpa to wep still nothing. can you help me if so will you take it step by step. thank you very much

Anonymous said...

After hours of gnashing my teeth, I finally tripped over a brief comment in these posts that suggested putting in the WEP key. I just knew this couldn't be correct but I had tried everything else. You got it right! I put in the WEP key and are off and running. This was a quite new Netgear and tracking down the WEP key (some time ago) was somewhat painful until I called and a decent gent walked me right through the process. Oh yes, and watch your cases!!

Anonymous said...

I too could not get my iPod Touch to connect to my home WiFi (Linksys WRT54G Router), yet I could connect fine at work and other hotspots. After much frustration, I finally updated my firmware and, voila, everything is fine. Simple as that.

Simon said...

Hey there guys... frustrating at times all this tech stuff but never fear there is an answer (sorry mac only).

If you have a mac then do this:
1. turn airport on first (top bar of preferences)
2. go to apple/system preferences/sharing/internet and start internet sharing over the airport (in my case).
3. your ipod touch or iphone will then have an available connection so,
4. go to settings (ipod)/wifi/choose a network and of course choose the network displayed...

Done!

Anonymous said...

try entring you network key as your password but use capital letters so every time before you enter a letter press the capital arrow button as it changes back to small case after every letter i was have so many problems but now my ipod connects.

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